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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair
Business response:
We appreciate you taking the time to provide your feedback, Tatyana. Your comments have been shared with the appropriate team.
a little Scary as big as the hotel is to be in the dark and it took a while for the back up Generator to kick in the power kept going out the location was good for where I was going
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Hotel needs to have standby power to not leave guests in darkness in the case of a power failure. power went out twice for approximately 30 minutes each time. Location of room was extremely far from parking facilities. Parking attendant shorted me $5 on fees. Occupants of room next to ours were intoxicated and fighting with each other all night long, banging and slamming doors. property was clean and well maintained
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Very inconvenient no help staff with negative attitude and needs better being Bedside manner when dealing with people The attitude of the employees was very negative and Nobody wanted to help you when you needed help people not knowing how to direction my second room was nice .
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Uncomfortable and disappointed The room was very plain for it to cost so much, it was cold as hell in there so it was hard to be comfortable,check in was a nightmare, our room was up on the 48 floor which made getting up and down to the lobby basically impossible, I stayed here before and it was nothing like it was before. I was disappointed because I love this hotel. I love that this hotel has everything at your finger tips right under the roof.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing
Business response:
Thank you for providing your feedback and letting us know about your experience, Tasha. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair Room very old. Staff in bars and clubs are very rude location and restaurant choices inside.
Business response:
Thanks for your review, Lamaj. We appreciate you!
Mediocre room did not justify the price paid Room needed updating and shower pressure too low check-in process and check-out process pretty quick
Business response:
Thank you for taking the time to share your experience with us, Sam. We hope to welcome you back soon for another great time at Tropicana Atlantic City!
Not happy with my stay The heater was not working, the key to our did not work we were locked out for 45 minutes. we had issues with the keys since the moment we got them. The room did not match the picture we were shown online and the room had a weird musty smell and did not look clean.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,743 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.