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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This stay was not My boyfriend and I were put into the worst room possible. The banging of the elevator shafts was all we could hear. I called to the front desk to ask to change rooms but it was more of an inconvenience for me to do so. I wish they would’ve have said we can bring a new room card and help move bags etc etc. We ended up switching rooms and it was better. The other issue was the lines to get to an elevator and to get onto an elevator. I’ve stayed at Trop at least 8 times. I do not think I will be staying anytim... read more
Business response:
Thank you for sharing your feedback, Nicole. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Fair The room upgrade was appreciated it. However with faulty lighting and a clogged shower my spouse was unable to shower. This is a large issue for me.
Business response:
Thank you for sharing your feedback, Hughes. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Tropicana Atlantic City
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Clare. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
Disappointing
Business response:
Thank you for taking the time to provide feedback on your recent visit, Salman. We apologize that your stay did not meet your expectations. If you would like to discuss this further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Be sure to include your review so the correct team can research your experience. We look forward to assisting you accordingly.
Bad It was very complicated on where to check in very far to walk back to the room their check in lobby was closed we had to walk alot to check in the main lobby to then walk back thru to get back to the chealse tower. For the price I will not recommend the chealse just cause it was not convenient to get to the other side.
Business response:
Thank you for providing your feedback and letting us know about your experience, Elizabeth. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
It is what it is… I didn’t like the location of my room for the price I paid. I was about a 4-5 minute walk from my room and across the entire casino to get something to eat. There was something open to eat when I got there at 3:00am.
Business response:
Thanks for your review, Sterling. We appreciate you!
not worth the money there was no valet parking. we had to park in garage that was very far from the check in area. no one to help with bags. no carts. 10$ a day to park there. they charged us for day of check out. rooms were dirty outdated. light didn’t work. restaurants and shopping
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing
Bad 52 degrees in room I repeat 52 friggin degrees close by
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,743 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.