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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad experience Being moved due to leak to a smoking room Location
Business response:
We are concerned to hear about your bad experience at Tropicana Laughlin. Please contact us at (702) 298-4200 to discuss your concerns further.
Fair Outdated Reasonable price
Business response:
We're concerned to hear about your experience at Tropicana Laughlin. Thank you for letting us know about your fair experience and the reasonable price.
We were there for a few days to check out the area. Hotel and casino were subpar. Rooms were shabby. Beds were not comfortable and casino smelled like smoke(even the nonsmoking area) Location and exterior appearance
Business response:
Apologies for any inconvenience during your stay. Your feedback is valuable to us. Please feel free to contact us at (702) 298-4200 to discuss your experience further.
To look in another properties The mattress it was all in the bathroom. I see mall the parking lot they know about half a service in security somebody I see somebody open a window in the truck these people they were steal her luggage. Silence
Business response:
We are sorry to hear about your poor experience, Rocio. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit.
Not happy Website said heated pool that was the only reason why I went there there was no and I mean no heated pool and it closed at 8 o’clock
Business response:
Thank you for the review, Deborah! We are sorry to hear there were issues with the pool during your stay. Your feedback has been forwarded to the appropriate team to be addressed.
Not happy On the web site it SAID HEATED POOL that was the only reason I booked that hotel. There was NO and I mean NO heated pool.
Business response:
Thank you for the review, Deborah! We are sorry to hear there were issues with the pool during your stay. Your feedback has been forwarded to the appropriate team to be addressed.
House keeping should do a better job Room cleanliness, dirty floors, drawers, tape on carpet going into bathroom, dirty windows No breakfast was offered
Business response:
We are sorry to hear about your poor experience, Randy. be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit
inconforme El servicio de limpieza normal dia a dia E hotel es grande pero el servicio de limpienza muy mala , fue muy corta mi visita pero no lo recomendaria gracias.
Business response:
We appreciate you taking the time to provide your feedback, Guerrero. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back
Never again I booked a riverview and they gave me whatever they wanted to I had to go back down to change it. Then when I got my riverview room it wasn’t a riverview. The hotel wasn’t by the water. The hotel room smelled like throw up and the restroom was just ridiculously small. Nothing
Business response:
Hello Vincent, we sincerely apologize for any inconvenience due to the room change. While we do our very best to accommodate guests' preferences, we cannot guarantee any particular room, floor or view. It is standard hotel industry practice that we reserve your selected room type at the time of booking; however, we assign rooms based on their availability at check-in. We do hope you will consider giving Tropicana another chance to provide you the high-quality accommodations and service you expect and deserve.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,313 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.