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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It pissed me off ! But I understand it was nobody’s fault. Water dripping on my head when I’m trying to use the bathroom! Ceiling started leaking on the floor just in front of the toilet. I just woke up to use the restroom and got a shower instead Everything looked okay
Business response:
Thank you for taking the time to provide feedback on your recent visit, Danny. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I don’t think I would stay again the service was not good The key cards never worked had to go to desk multiple times to get them fixed the shower never got hot It was close to my job site
Business response:
Thank you for taking the time to provide feedback on your recent visit, Eric. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Always stay as Tropicana, but I was disappointed this time. Probably look for a different place . Called at 7 am to ask to get our room cleaned. Got back to the room at 9 pm, it was not cleaned . Trash cans had trash, no clean towels, beds were messy. I called to request cleaning all they brought us were clean towels and a bottle of drinking water Restraunts were good, hotel was nice, good location
Business response:
Thank you for taking the time to provide feedback on your recent visit, Terrie. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Won't be back No room cleaning for 2 days Location
Business response:
We appreciate you taking the time to provide your feedback, Avy8lo. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing I never got my deposit back and the water never got hot in the shower It was next to in and out
Business response:
Thank you for taking the time to provide feedback on your recent visit, Rosenau. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Une odeur de cigarette insupportable dans tout l’hôtel amis surtout dans la chambre. Un sifflement dû à la ventilation q L’odeur de cigarette dans la chambre et le bruit de la ventilation
Business response:
Merci d'avoir pris le temps de nous faire part de vos commentaires sur votre récente visite, Ninon. Nous sommes attristés d'apprendre que votre séjour n'a pas répondu à vos attentes, ni aux nôtres. Si vous souhaitez discuter davantage de votre expérience, n'hésitez pas à nous contacter à l'adresse https://totalrewards.custhelp.com/app/ask_first. Assurez-vous d'inclure votre avis afin que l'équipe appropriée puisse approfondir vos recherches sur votre expérience. Nous espérons avoir l'occasion de vous accueillir à nouveau afi... read more
Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Krista. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Dori. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,300 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.