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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Poor resort fee
Business response:
We appreciate you taking the time to provide your feedback, Jeffrey. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Bad
Business response:
We are sorry to hear about your poor experience, Richard. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
it sucked pool cold hot tub cold upgrade charge for nothing no microwave not water poor in one room the sprayer didn’t work well in other check in employee rude could hear traffic. and the wind on Sunday before we checked out you can hear it in the window area nothing
Business response:
We appreciate you taking the time to provide your feedback, Julia. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Room was very dirty .found empty water bottle and dirty sock Dirty filthy, thank you Nothing
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
looks nice on the outside but keep looking ! one very small shampoo. dirty bathtub. very dirty ,dusty carpet at head of bed. dust ,cobweb balls hanging from ceiling above the table/coffee pot wall ( the entire length). Also, and biggest was no rodeo channel, also unavailable at sports bar. comfortable bed. quiet hallways. Nicely laid out casino area.
Business response:
We are sorry to hear about your poor experience, Becky. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor
Business response:
We are sorry to hear about your poor experience, Judith. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Dennis. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Not worth the price Room was dirty, everything is old and run down Location was fine
Business response:
We are sorry to hear about your poor experience, Jill. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
Tropicana Laughlin is closed now. It will open at 9:00 a.m.