This profile has been claimed by the business owner or representative.
Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Seems like there was a staff shortage, called for security couple of times and waited for long time for respond. Key card didn't work and they had to give us different room. Room was nice, food good too.
Business response:
Thank you for reviewing us, Renata! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Fair The rooms need to be updated. Friendly
Business response:
Thank you for reviewing us, Mary! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
Disappointing Found old shampoo in bathroom and had roaches in the hallway near door had issues room keys not working Bed was comfortable hot water
Business response:
We are sorry to hear about your poor experience, Tiffany. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing Tapijt was nat door reinigen Hierdoor had deze kamer niet verhuurd mogen worden
Business response:
We are sorry to hear about your poor experience, Martin. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
being elderly was not happy with problems and will not stay again. second room had toilet plugged up within a short time. took forver to get it fixed. upon returning a round 430p on mon sign said valet was closed. was not told that there was no valet from 3-7p and to just leave keys with bellman. went to front desk and was sent to security before we got any information. when sister was bitten facility sent paramedics, moved us to another room,did our laundry.
Business response:
We are sorry to hear about your poor experience, Margaret. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor
Business response:
We are sorry to hear about your poor experience, Kelley. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad
could not wait to leave poor food quality my friends were staying there
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Disappointing rooms were fifthy! staff was rude! nothing
Business response:
We are sorry to hear about your poor experience, Tammy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.