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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Bright and clean casino, if they sorted out housekeeping and Internet, would stay again Resort fee was for Internet 2 devices- no Internet in room, told to ring a support number, coffee-disgusting mouldy coffee bag left in machine, and pool towels, so , expensive resort fees for 2 towels. Dirty towel left in bathroom, no housekeeping -weren't told at checkin, had to keep ringing up for clean towels, toiletries, complimentary waters Location across road from river, so not to far to walk, lots to do around area, casino very cl... read more
Business response:
Thank you for reviewing us, Nicola! We are very pleased to learn you enjoyed your overall visit with us at Tropicana Laughlin.
One night stay would be ok. convenient location! I hate to pay “resort fees” when I don’t use the pool area. The front d casino floor to cold and smokey the room was adequate, lots of dust in the vents. Not great when you have the ac on. I asked the cleaners for an extra towel and she was rude and told me to call the front desk.
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
although I only stayed one day, it was okay. pool was too small it was clean
Business response:
Thank you for taking the time to share your experience with us, Patricia! We look forward to your next visit at Tropicana Laughlin!
Mediocre The long hike to the rooms not having room service not having room cleaned and restocked. There was only one place to eat what an unnecessary question.
Business response:
We appreciate you taking the time to provide your feedback, Valerie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Needs an upgrade The beds are old, soft and sunken in. The ac was not working and was leaking water all over the carpet. No safes in the room. Ironing board was broken. Bugs in the pool. The hot tub wasn't working. The cabanas were closed. Centrally located
Business response:
We appreciate you taking the time to provide your feedback, Katherine. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Disappointing total scam is the new charge of resort fees to almost any hotel…. pretty soon you will probably see the same thing at roadside hotels just rename it a “highway fee” for higheay robbery interesting as they raise rates and add a “resort fee” the facilities get less cleaning and no room service on a regulr basis . 3 days and no room service…. that is tidiculous
Business response:
Thank you for taking the time to review us. Please know that we do have maid service, but it is on request. We hope you try us again someday.
bad because the light off in the hotel for 2 hour jacuzzi
Business response:
We're sorry that the storm and power outage affected your stay. We look forward to your next visit.
Always enjoyed our stay as we had stayed many times comped before covid Pool was closed because of the storm(so they said) Not many choices for dining Did get good service when I asked for clean towels and water
Business response:
Thank you for taking the time to review us. Yes, our pool was closed after the storm we had from Labor day weekend. We hope to serve you again.
Fair
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
Tropicana Laughlin is closed now. It will open tomorrow at 9:00 a.m.