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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
last time staying there seems like all guests were in one tower, 10-15 minute wait for elevator was not uncommon clean
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
I wouldn’t stay here again. entire hotel was dirty including the room we stayed in and it smelled really bad.. like cigarettes and wet carpet, yuck! check in and out machines.. didn’t have to talk to any staff.
Business response:
We are sorry to hear about your poor experience, Alexis. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor No refrigerator, multiple elevators not working
Business response:
We are sorry to hear about your poor experience, Richard. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing Alles sehr ist runter gekommen. Die Ausstattung vom Zimmer ist von 1990 oder früher! Keine Steckdosen am Bett - fürs aufladen vom Handy etc. Badezimmer dreckig, Wasserhahn verkalkt, Bad voller Risse. Eine kleine Wasserflasche im Hotel-Shop für 7$ erhältlich. Unverschämt. Das Hotel hat eine schöne Außensfassaden, mehr aber auch nicht!
Business response:
We are sorry to hear about your poor experience, Sani. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
bad no fridge or microwave so if your staying awhile be prepared…didn’t think about it when booking even a motel 6 has that I haven’t been anywhere that didn’t have one or other. was not clean at hair and trash in drawers,dust just dirty. and bring your own pillows I even paid for an upgraded room. and god forbid u call the desk with request or even a question. this place was very misleading in its description and policy upon booking I was charged $450 security fee that I wasn’t aware of until after please read full policy b... read more
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Lots of wasted time The Staff was terrible
Business response:
We are sorry to hear about your poor experience, Timothy. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
we went to Laughlin for a concert. first time visiting Laughlin. would never stay at the Tropicana hotel or recommend. rooms are old and dirty. We had to wipe down the furniture in the room because it hadn’t been done. bathroom tube was gross. found someone fingernail it toe nail on the bathroom counter so we know the rooms don’t get wiped down. had to lay down a towel because I didn’t want my feet to touch to be in contact with the filth. supposedly upgraded to a better room that I was told was newer and better quality furn... read more
Business response:
We appreciate you taking the time to provide your feedback, Zuleika. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Inexpensive room, but went elsewhere to gamble. Dust was so thick under the tv, that I wrote my name in it. Didn’t open the roulette wheel at all while I was there. Inexpensive rooms.
Business response:
We appreciate you taking the time to provide your feedback, Ron. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
sucked ass staff, elevator’s, charged double for our stay,front desk was rude as hell . the green lights
Business response:
We appreciate you taking the time to provide your feedback, David. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,368 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.