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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor
Business response:
Thank you for taking the time to provide feedback on your recent visit, Jodie. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad We had to change our room twice, and the second room ended with water leaking from the room above . we got a lot of sorry s but still got charge for the day. Not much, we've stayed there before. But the service and hotel was better before
Business response:
Our apologies for your poor experience, Danny. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
won't stay there next year 1 couldn't get anyone to clean the room. 2 all gambling machines want to much money per play 3 restaurant food not prepared as requested parking , location, pool cafe food
Business response:
We are sorry to hear about your poor experience, Avy8lo. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
It was ok not sure I would book again to stay. My first room I was given was dirty and had stains on the wall and the floor. Bathroom didn’t look very clean. I liked how friendly the staff was when I need to get a different room.
Business response:
Our apologies for your poor experience, Shaylen. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
NO refrigerator No microwave For the price you would think you would have small refrigerator and a microwave in the room. The deli where we got coffee every morning
Business response:
We appreciate you taking the time to provide your feedback, Matherly. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
this place stinks! look above it was within walking distance of the concert for Brooks and Dunn. But that was it. The machines were so tight, you could not win a single dime. our room smelled like a sewer. When we checked in at 3 o’clock, our regular room was not available so the manager gave us this room that smelled like a sewer. Very very disappointed.
Business response:
Our apologies for your poor experience, Linda. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
it was “ok”. chaotic checkin!!! kiosks weren’t working properly. no sun on the pool at 3:00 pm due to the tower. no fridge in room. coffee is yuck. room just felt grungy/old. door safety lock was loose, toilet seat lid broken and came off in my hand. sink drain broken. restaurants and pool and amenities not enough to handle the volume of people/rooms. poorly planned facility doorman actually walked us thru the hotel to fin our elevator
Business response:
Our apologies for your poor experience, Jeffrey. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Fair bed was broken , shower was dirty
Business response:
Our apologies for your poor experience, Cassandra. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
too high price for the poor place and service I spent 3 hours to get my room the place silence
Business response:
Thank you for taking the time to provide feedback on your recent visit, Anonymous. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,368 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.