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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor Sink and toilet not working properly. Both plugged. Television never worked. Call 5 times with problem and never fixed
Business response:
We are sorry to hear about your poor experience, Lucero. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Was cheap and that’s the service we received Old outdated, got a random wake up call from the front desk at 2:30 am that was not ordered. When I asked the lady working at the front desk about it she said nothing she could do about it left me standing at the counter as she left and went to a back room. The price
Business response:
We are sorry to hear about your poor experience, Caldwell. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Won't be back. Band in the lounge bar. Didn't eat breakfast. Got out of there ASAP. Room was bare. Nothing but a bed and two chairs. Casino shut down at 1. Never seen that happen before. Check in took an hour.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Doug. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Place to sleep , Staff was nice Fire alarm was chirping when we got there Didn’t get the room I booked
Business response:
We appreciate you taking the time to provide your feedback, Michael. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.
Very Poor This place is a dive.0
Business response:
Thank you for taking the time to provide feedback on your recent visit, Don. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Hotel was fine, not a bad casino but Laughlin isn’t a excellent holiday city unless you just want c Laughlin
Business response:
We appreciate your loyalty, Kevin. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.
Poor old and needs a major uplift
Business response:
We are sorry to hear about your poor experience, Freddie. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Bad I was overcharged for my stay and now unable to correct error.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Tso. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
malísima nada se estaba filtrando el agua del cuarto de arriba salía por los apagadores y las luces y me están asiendo cobros extras a mi targets y los 100 de depósito no me los regresaron nada
Business response:
Thank you for taking the time to provide feedback on your recent visit, Carla. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,368 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.