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Tru by Hilton Goodyear Phoenix West
- Hotels
- Goodyear, AZ
About this business
Location details
1430 N Bullard Ave, Goodyear, AZ, 85338, United States
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Business response:
Thank you for the great review, we appreciate it.
Would definitely stay again!!
Business response:
Thank you so much for allowing us to host you and yours, we wish you nothing but the best in 2021.
Business response:
Thank you for choosing us during your time in Goodyear, we are happy to hear you enjoyed your stay.
Business response:
We are happy to hear you enjoyed your stay with us, we wish you and yours nothing but the best moving forward.
Not the worst, but I've had better stays elsewhere The hotel was very clean, it is almost new. However, the lady at the front desk who checked us in was a little rude. Also, we could hear everything from inside our room (people walking/talking in the hallway, conversations and phones ringing from next door and above us. Walls seem to be lacking some insulation.
Business response:
I wanted to sincerely apologize for the challenges you mentioned within your review, we strive to provide a stay that is warm, welcoming and free of complications....it seems we fell below that mark on this occasion. I wish you and yours nothing but the best for a healthy, happy and prosperous 2021
They didnt have body soap. So that was a little on the bad side
Business response:
I apologize for the challenge sir, we are addressing that issue as we speak. I hope that you enjoyed stay otherwise and I wish you and yours well.
Rooms to small, feel to compacted, no carpet was not the business
Business response:
Thank you for allowing us to play host. The TRU Brand is a new concept under Hilton that is great for the business travelers and small families that are looking for a Hotel that offers great service at a reasonable rate. We don't offer microwaves nor coffee in the room but we always have it available in our lobby 24 hours a day for all of our guests along with our Eat & Sip Marketplace. The rooms are a little smaller than the Hilton Garden Inns, Homewood Suites or other Hotels under the Hilton brand but we make up for it wit... read more
❤️❤️ The hotel beds are very comfortable. The room is a good size. The front desk lady acted like you were bothering her when I checked in but everyone else was helpful and friendly.
Business response:
I'm so happy to hear you enjoyed your stay with the exception of the Guest Service rep, we strive to provide a welcoming environment or a Home Away from Home feel and I'm sorry that wasn't what you experienced. We will continue to work to ensure each guest has a wonderful experience that beckons them to return.
Never stayed before, very clean and good location
Business response:
Thank you for the great review, we are happy to hear your enjoyed your stay.
Frequently asked questions about Tru by Hilton Goodyear Phoenix West
How is Tru by Hilton Goodyear Phoenix West rated?
Tru by Hilton Goodyear Phoenix West has a 4 star rating with 1,319 reviews.
When is Tru by Hilton Goodyear Phoenix West open?
Tru by Hilton Goodyear Phoenix West is open now. It is open 24/7.