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Tru by Hilton Goodyear Phoenix West
- Hotels
- Goodyear, AZ
About this business
Located off 1-10 at the Bullard Exit, Goodyear Airport, Luke Air Force Base and Goodyear Ballpark are all within 15 minutes of us. Enjoy free WiFi, daily build your own breakfast and a 24/7 market for last minute supplies. Our giant media wall at our game center is hard to miss. Your stay includes access to the outdoor pool at our neighboring partner hotel.
Location details
1430 N Bullard Ave, Goodyear, AZ, 85338, United States
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Good location, poor service Overall it’s a good hotel and great location. Right off the highway and 25 mins to the airport. However we did not receive the service we excepted while staying here. We booked a 4day stay for an event/hiking vacation. We were gone from early morning till late at night. With COVID precautions in place, we did not expect a full room cleaning while we were there. But we were told they would remove dirty towels and trash. I asked on the 2nd day if we could get fresh towels and was given two and told ... read more
Nice, new hotel. Felt very clean and comfortable.
Business response:
Thank you for allowing us to play host. We wish you and yours nothing but the best moving forward.
Great place. Nice common areas. Great stay. Angie at the front desk was amazing. Mom had just passed away the night before check-in and Angie was a huge comfort to me. Room was nice and comfy, common area had everything, including a pool table. Nice back area with gas fire pit. Hung out there one morning. Very quiet, but got to meet some other guests.
Business response:
I'm deeply sorry for your loss, I'm happy to hear our Amazing guest service rep Angie was a comfort to you during your trying time in life. We wish you and yours nothing but the best and our thoughts are with you.
okay can do better There was no body wash, the towels looked dirty, its kinda gross that all the toiletries were in huge bottles attached to the wall just refilled to every visitor. Shampoo and Conditioner should be single use same with lotion. The bed smelled. And there were only two towels one for myself and one for my husband. Also the shower curtain was dirty. We tried making the best of our stay.
Business response:
Thank you so much for allowing us to host you during your time in Goodyear, we wish you and yours nothing but the best.
Business response:
Thanks for the great review, it was a pleasure to host you.
Business response:
Thank you so much for providing your feedback, we appreciate you allowing us to play host. Safe travels and well wishes.
Business response:
Thank you so much for the 10/10 review, our team strives hard to ensure we provide a level of service that beckons our guests to return...it seems we hit that mark yet again. Safe travels and well wishes.
Frequently asked questions about Tru by Hilton Goodyear Phoenix West
How is Tru by Hilton Goodyear Phoenix West rated?
Tru by Hilton Goodyear Phoenix West has a 4.5 star rating with 1,009 reviews.
When is Tru by Hilton Goodyear Phoenix West open?
Tru by Hilton Goodyear Phoenix West is open now. It is open 24/7.