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Tru by Hilton Goodyear Phoenix West
- Hotels
- Goodyear, AZ
About this business
Location details
1430 N Bullard Ave, Goodyear, AZ, 85338, United States
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Business response:
Thank you so much for allowing us to play host, we are happy to hear you enjoyed your stay.
Business response:
Thank you for choosing us during your time in Goodyear, we hope this finds you well.
If was great I want to buy the pillows and bedding and drive soap and shampoo
Work trip The room was dirty and bathroom door hits the tile floor and it’s hard to open
Business response:
My sincere apologies for the challenges you experienced during your stay, we are working to shore up the items you mentioned so that we can provide a warm, welcoming stay that is free of complications.
Business response:
Thank you so much for taking the time to review our Hotel, we hope you enjoyed your stay.
Not my thing This is a “hip” style hotel catering to younger crowds who want to mingle together. The room is very small but functional. The bed was comfortable and the tv was amazing. Amenities is where this hotel falls short. The squeeze style soaps are annoying and the body wash in the shower was empty. Nothing like taking a shower with liquid hand soap. Only one washcloth in the room as well, glad I was alone. No cups for getting a drink of water. Air conditioning was so noisy it kept waking me up. Nice, but probably won’... read more
Good location, poor service Overall it’s a good hotel and great location. Right off the highway and 25 mins to the airport. However we did not receive the service we excepted while staying here. We booked a 4day stay for an event/hiking vacation. We were gone from early morning till late at night. With COVID precautions in place, we did not expect a full room cleaning while we were there. But we were told they would remove dirty towels and trash. I asked on the 2nd day if we could get fresh towels and was given two and told ... read more
Nice, new hotel. Felt very clean and comfortable.
Business response:
Thank you for allowing us to play host. We wish you and yours nothing but the best moving forward.
Great place. Nice common areas. Great stay. Angie at the front desk was amazing. Mom had just passed away the night before check-in and Angie was a huge comfort to me. Room was nice and comfy, common area had everything, including a pool table. Nice back area with gas fire pit. Hung out there one morning. Very quiet, but got to meet some other guests.
Business response:
I'm deeply sorry for your loss, I'm happy to hear our Amazing guest service rep Angie was a comfort to you during your trying time in life. We wish you and yours nothing but the best and our thoughts are with you.
Frequently asked questions about Tru by Hilton Goodyear Phoenix West
How is Tru by Hilton Goodyear Phoenix West rated?
Tru by Hilton Goodyear Phoenix West has a 4 star rating with 1,319 reviews.
When is Tru by Hilton Goodyear Phoenix West open?
Tru by Hilton Goodyear Phoenix West is open now. It is open 24/7.