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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I had a great experience trading in my car for a new vehicle at Truck City Ford! I will be back for all my vehicle service and purchasing needs in the future.
The customer service provided by Mike and Haley was incredible and greatly appreciated. I will definitely return and encourage others to bring their vehicles there.
Richard was amazing, made sure to keep me in the loop at every turn. If I had any questions and he didn’t know the answer he made sure to get the answer quickly.
As always Marion Fuentes does a great job of customer satisfaction. He makes LJF the best ford dealership hands down.
I was in for a recall and it was accomplished just as I was told. Everyone was very friendly and helpful.
Valet pickup and delivery service made scheduling the work a snap. Scheduling staff and driver were courteous and professional.
Business response:
We appreciate your business, your time and the rating. We work hard to be customer centric providing high quality experience. Thanks for your business.
I called wile bike and was fortunate enough to get ahold of Oscar i had a filling fords would come in and people wouldn’t be able get so i told him keep a look out and he had found 2 that were not quite what i needed and the the third time was it the one i really wanted we are so happy with the truck its pretty amazing management was awesome and Anita was very sweet as well look forward to doing business with them again !!!
Business response:
Congratulation on your truck purchase. We appreciate your business, and glad that Oscar was able to secure the truck that met your expectations for a good deal. We work hard to keep the transaction simple and transparent for the customer. We are glad to be your dealer of choice, and are here for any service needs you may encounter as well.
Excellent communication and quality work. Robert in service was very professional ans easy to work with.
Fast service for rental. Approval for extended warranty then ordering parts to very long. Communication could be better during process of repairs. Overall great service!
Business response:
Thanks for your review and your feedback. We take every review seriously, and I will send the message up to leadership. We are trying to change the public's perception of the auto industry, and work to keep all transactions simple and transparent. We will use this constructive criticism as an opportunity to improve our processes. Thanks for your business.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,228 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.