This profile has been claimed by the business owner or representative.
Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Purchasing this vehicle was a very pleasant experience. Zach was very helpful and always answered my questions quickly through the whole process.
Friendly folks that seem to know what they are doing. So they've got that going for them, which is nice. Have I typed 15 words yet? Do they count by actual word or is some letter total arithmetic involved? I didn't study linguistic math in college.
Truck City performed a state inspection on my truck and no problems were found. Easy check in, comfortable lounge, and fast check out.
I arrived before 7 am and was the first in line. All I needed was an oil change. It took 2 hours. Richard was very friendly but I should not have waited more than one hour. Them, when I got in my truck to drive off, the AC was not working. I returned to the service department and Richard looked at it right away. When he turned the truck back on, the AC started working again. I hope the service man did not do anything to affect the AC
Work with Bob, he’s great! Excellent service and willing to negotiate to a price that we both agreed on for the trade-in and purchase vehicle.
Business response:
We appreciate your business, your time and the five star rating. Bob sets the bar high for other staff with consistent professional behavior and timely transactions. Congrats on your new vehicle, and we are here for any future needs or service.
The whole process was smooth. One of the best buying experiences I've had. Freddie and Raul exceeded my expectations. Nate addressed all of my service concerns.
Nate was very thorough and kept me up to date on my truck while it was in the shop
Travis did a great job of getting me checked-in. Made sure I was comfortable in the waiting area and quickly got the services I had scheduled completed.
Amazing people. Oscar is the kindest person explains everything very well. Would totally recommend this place.
Business response:
Jorge, thanks for the great feedback. Your business is important to us, and we will continue to work hard to retain your business. Oscar does a super job with customers, listening to their requirements, and helping them through the process. We appreciate the recommendation, and are here for any future needs.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,203 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open tomorrow at 8:30 a.m.