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WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
15301 I-35, Buda, TX, 78610, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
My experience was great and I will always use truck city ford. Always professional and knowledgeable
VERY much appreciated that my appointment was an actual appointment and not just a time to "get in line." That meant Robert had answers for my quickly, and although the repairs were lengthy, he was good about providing updates.
Excellent customer service and exceeded my expectations on the repair work. Will definitely bring my vehicle back for additional service at this location.
Eddie haddad is the best salesperson for service clientel he is always helpful for us
Business response:
Sam,. thanks for providing feedback on your experience at Truck City, and we appreciate your time and your rating. Eddie is a top performer working hard for his customers and getting the right vehicle that meets their expectations. We appreciate your feedback and your rating.
Easy to schedule maintenance. Service writer very friendly and knowledgeable. Let me know about other items needing attention.
Business response:
Providing a timely and transparent experience in our service centers is foremost. Our staff knows that the customer experience must be exceptional, keep customers informed along the way, and be ready to speak to any concerns or questions. Thanks for your business and your rating.
Was very efficient in getting our motorhome in for evaluation. We were kept informed during the few days it was there. Think we should have had a discount since the insurance company would not cover the cost of service or parts.
Business response:
We are delighted we were able to get your motorhome in for evaluation, and that we kept you in the loop for details. Scott does a super job, and we appreciate your time and your rating.,
Best service ever you will find it at Truck City Ford at buda location great service always
Business response:
MURADALSHEIKH, we are thankful for your feedback and positive review. We use these review to ensure we are doing the right things for the customers. Your loyalty speaks volumes about our service. We appreciate your time, your business, and your rating.
MY WIFE WAS IN THE ICU AND I HAD TROUBE THINGING THINGS THRU .TRAVIS WAS VERY HELPFULL AND UNDERSTANDING WITH ME AS I CHANGED MY MIND MANY TIMES,IN THIS HARD TIMES. MANY IN SELLS STAFF WHER VERY HELPFULL WILE PAPERWORK WAS FINISHED.
Business response:
DRICHARDSON40, let me start by thanking your for your time, your business and your rating Travis is very thorough, and never disappoints his customers. I hope your wife is doing better, and will be home soon. Congratulations on your purchase.
Service was very fast, even as a Walk In (oil change) Richard my service advisor was courteous.
Business response:
We appreciate your time, your business and your rating on your recent Service visit. The team works hard to keep you informed, and provide a timely experience. Richard does a great job, and is often recommeded.
Truck City Ford has a 4.9 star rating with 4,203 reviews.
Truck City Ford is closed now. It will open at 8:30 a.m.