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Truck City Ford

4.9

About this business

WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more

Location details

15301 I-35, Buda, TX, 78610, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.94,226 reviews
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jjanik's profile image
2 years ago

Nate was fantastic. Super disappointed in Ford Motor Company. $85,000 Raptor with 47k miles needed a new transmission, seal and oil pan. Just 60 days out of warranty and I got stuck with a $ 3k charge (better than $8k, but still too much for the top of the line truck with low miles). Nate was a great advocate for me and super helpful. Dealer was great. Manufacturer sucks. 

JSCHIEV03's profile image
JSCHIEV03 
2 years ago

Easy buying experience. Everyone we worked with was very nice and on the ball to get us down the road in a new expedition 

Business response:

Your time is very valuable, and we appreciate the fact that you took your time to write a review based on your recent Truck City purchase. Your business is important to us, and thanks for the five star rating. 

JOSH@JOSHSTEPHENS.COM's profile image
JOSH@JOSHSTEPHENS.COM 
2 years ago

Travis is awesome. Great customer service. He always follows up and takes great care of us. 

JP's profile image
2 years ago

We had a service mobile visit on a recall and the technicians who came out were outstanding, friendly and helpful. Thanks again. 

Business response:

Thanks for using our mobile service, and sounds like the tech did everything right in a timely manner. This is a relatively new process for our family of dealerships, and we are going head first into the mix. Your business is greatly appreciated along with your feedback and five star rating. 

VARASO's profile image
2 years ago

When we explained our situation, coming from Smithville to get our yearly maintenance on our E450, Nate worked it out so we could wait and get our service completed. The work was to our satisfaction. Thank you. 

SPRING794's profile image
SPRING794 
2 years ago

Great dealership service department. Friendly and helpful, never feel rushed like at bigger dealerships. Pricing may be higher than others but worth it. 

JOSH8991's profile image
2 years ago

Great service and communication. Thanks and have a merry Christmas to all who work here 

Business response:

Good work 

ANABEL.WORLEY's profile image
ANABEL.WORLEY 
2 years ago

EL MEJOR SERVICIO EN TEXAS . ,EFICIENTE EL ,PERSOAL .BUEN SERVICIO , EL LOBBY PARA ESPERAR TU COCHE .CON CAFE.AGUA.... 

Business response:

Thanks for the feedback for Truck City, and we pride ourselves on being the best of the best for service. We appreciate your business and the rating. 

BRRMAYER's profile image
2 years ago

I purchased my F250 a couple of weeks ago and dealing with Bob Salinas made the process go very smoothly. He is a very pleasant salesman to work with, Yesterday, I took the truck to the service department. Once again my service consultant Charlie, went above and beyond my expectations. He was able to resolve the issues in less than an hour and took the time to walk me through what they did as well as helping me better understand all of the various settings on truck. He is really good! 

Frequently asked questions about Truck City Ford

How is Truck City Ford rated?

Truck City Ford has a 4.9 star rating with 4,226 reviews. 

When is Truck City Ford open?

Truck City Ford is open now. It will close at 8:00 p.m.