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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Professional staff, quick turn around. Very happy with the results. Just a little far from my place
Travis is very professional and takes the time understand the issue/needs for my car repair. The service staff at Truck City Ford is always very friendly and professional, wont take my vehicles elsewhere.
The customer service we received from Eddie Hadaad was truly exceptional. He loves what he does and truly cares for his customers and develops relationships with them. Thank you so so much.
Business response:
In today's environment, purchasing a vehicle is a major decision and the choices for a dealership are tremendous. Our dealership works to give the customer a quality visit which is transparent, timely and extremely satisfying. Eddie Haddad is no exception from the service to all his customers, and you are correct when you say he loves what he does. We appreciate your business and your rating.
Have been extremely pleased with customer service and the work performed. Everything seems to always take two days to repair, just have to get used to it.
Business response:
Service excellence is something that Truck City prides itself on. Our service team is among the best in the state, and most customers are loyal and consistent. Thanks for your business, and your recommendation.
Hailey did a great job getting me in and out at the time she said she would.
Business response:
As a service advisor, Hailey sets the bar high for all the staff. She is consistent and takes excellent care of all her customers. She keeps you informed and is alert for any issues that may arise. We appreciate your business and your time.
Nate was very good about communicating with us. Communication is key when you have your car in the shop.
Business response:
Nate is one of our highly qualified Service Advisors, and will always work with the customer to ensure we spot any issues for your vehicle. We agree that communication is key and the lack of communication can cause anxiety for anyone. We use the reviews as a check and balance for our systems and processes. Thanks for the feedback.
Easy transaction, great communication, happy to go back to truck city ford for any future purchases.
Business response:
thanks for the feedback on your recent purchase. Our goal is to provprovide excellent customer service and keep you informed as you go through the process. We appreciate the recommendation.
Scott was knowledgeable, attentive to details, fast and efficient. It doesn't get any better than that!
Business response:
Howard, we feel very fortunate to have such a valued employee as Scott Jordan. He never disappoints his customers, and is highly requested. We appreciate your time, your business, and your feedback. Thanks again!
Very good customer service, I would recommend to other people. I liked that everything was being explained while they worked on my vehicle.
Business response:
Frank. thanks for the recommendation, and we appreciate your business. Loyal customers are the backbone of every dealership, and we will continue to work hard to keep your business. It is our job to keep the visit timely, transparent, and professional at all times. Thanks for the rating..
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.