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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Scott and Mike were very attentive and explained things thoroughly. They both went out of their way to personally check things on the vehicle. Excellent customer service!
Business response:
Scott is a top Service Advisor and always sets the example for the others by working hard, keeping his customers informed, and delivering excellent customer service. It is our job to check everything and avoid additional trips and costs. Thanks for your business and the rating.
Andres was very helpful, and knowledgeable. Made the transaction easy and straight forward and I was in a hurry so that was helpful. Will call him again next time I am in the market!
Business response:
Tim,. thanks for taking your time to give us some feedback on your recent transaction. Andres is always working for the customer to get the right vehicle and the right deal. He is able to provide details, features, and keep the transaction timelyl. We appreciate your time and your business.
Very knowledgeable, professional worked with me every step of the way to make sure i was satisfied with my purchase.
Business response:
We value Adrian's knowledge, professional attitude, and is a valued staff member. He is always going above and beyond to ensure customer satisfaction on every level. It is important that we offer timely service, a professional atmosphere, and genuine customer service at every step of the way. Thanks for your time, your business, and your feedback.
Truck City Ford consistently exceeds my expectations. Thank you, Nate, Mario, Marrissa, and the entire Team!
We had been searching for a vehicle and had went to several dealerships before making our way to Truck City Ford in Buda. Our experiences at the other dealerships had us frustrated with the pushy sales tactics at one, the it's too hot to go see what's in the back lot and the crazy overpriced vehicles at the others. This was not our experience at Truck City Ford. It is a very welcoming environment. Seems to be very team oriented. Our sales person Adrian was amazing. He listened to us and noted what we were looking for, our pr... read more
Business response:
Melissia, thanks for the great feedback on your recent interaction with Truck City ford. The team there is skilled and professional, and has the ability to field any questions or concerns. They listen to the customer so we can meet your needs, and offer additional serivces that may interest you. Your time is important, and thanks again.
Service is always excellent, Mario Fuentes has always been my serivce tech and informative on what needs to be done to keep my vehicle running smoothly and safely. I appreciate his knowledge and expertise.
Business response:
Dwayne, Mario s a top performer for the team, and will always ensure your visit is timely, transparent and provides top notch customer service. he is always on the lookout for any potential concerns, and will keep you informed of suggestions . Thanks for your business.
Went into the dealership to look at a truck, everyone was nice and very friendly.. Salesman were not pushy in anyway, they gave a go offer on my trade and was ever pleased in the whole experience..
Business response:
Ricky, your time is important, and we appreciate your business. The dealership will work hard for your business, and is available to answer any questions or feel any concerns. We appreciate your business, and the rating.
Bob was the easiest to deal with. No pressure and let me decide on the truck I wanted after letting me drive three different trucks.
Business response:
Bob is a true professional, and will work hard to enter your business. Multiple test drives only helps the customer determine which vehicle truly meets the expectation. We appreciate your business and your time.
Sarah Pope was great,! Sarah communicated before I expected all was exactly as she advised.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.