This profile has been claimed by the business owner or representative.
Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Truck city has excellent quality service and everyone there is really friendly always with a smile
Business response:
We appreciate your customer loyalty, and we will cointinue to work hard to retain that loyalty. Feedback gives us a chance to know how we are performing, and make any changes necessary. Thanks for your time, your business, and your rating.
Price was right. Everyone we felt with was very accommodating. We would certainly recommend Truck City.
Business response:
Your business is very important to us, and we will continue to work hard to retain your loyalty. Zach does a great job, and is able to field questions and provide service to every customer. Thanks for the recommendation.
Professional, no nonsense or time wasted transaction. Honest on one communication. Very helpful beyond expectations.
Business response:
Our dealership family is all about upfront honesty, accurate information, and providing the best experience possbile. Congrats on your purchase, and we appreciate your time and your business.
I was very pleased with Scott Jordan, Truck City service techs and Mike Rogers they fixed my problem with fuel filter by replacing the fuel filter canister. They went above and beyond. I look forward to having them help me with all my service needs!
Business response:
Scott does a super job every day, and is a popular choice by many customers. Mike has done a wonderful job grooming his team and leading by example! The team is dedicated to top performance, and delivers a positive experience to all customers. Thanks for your loyalty and your feedback.
By far the best truck buying experience I’ve ever had. Great staff and great selection. Highly recommend Truck City Ford.
Business response:
Shain, congratulations on your new truck. Thanks for your business, and we are here for any future needs for service as well. Tjhanks for your time, your feedback, and the five star rating.
Second time to buy a car from Stephen Polasek and it was a great experience. Got what I wanted within my price range. The entire staff was friendly and accommodating.
Business response:
Thanks for being a loyal customer, and you worked with the best in Stephen Polasek. He is a tried and true professional, has a vast knowledge, and keeps everything transparent and simple for the customer. Congrats on your purchase, and our service group is among the best in the state for any future needs.
I was very impressed with a service advisor named Richard Heuser. Richard went out of his way to help me get my truck looked at when I had a problem.
Business response:
Richard always delivers premium service, keeps his customers informed, and will ensure the work is done right the first time. We are so pleased to have your loyalty, and will contnue to work to keep your business. We use reviews as a check and balance for our processes to give the best customer experience. Thanks for your business.
This car dealership exceeded all my expectations with their exceptional customer service. Even over the phone they were super friendly and helpful. This was the third dealership I had visit looking for assistance since I was on vacation near the area. Was the only dealership that helped and made us feel welcomed
Business response:
Esteban, we are committed to each and every review we receive will help us improve our service, and help change the public perception of the auto industry as a whole. The team works diligently to keep your updated and informed about your service. We appreciate your business and your review.
Service is fast and people are friendly and knowledgeable. Many available times to choose from
Business response:
Thanks for your feedback and your time to write a review on Truck City Service. The team works hard behind the scenes, and they work cohesively with all the other departments. We will continue to work hard to improve public perception of the Auto Industry, and this is part of our company Mission Statement. Thanks for your business.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,220 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.