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Truck City Ford

4.9

About this business

WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more

Location details

15301 I-35, Buda, TX, 78610, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
4.94,220 reviews
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DAVID@3LUE3ONNETT.COM's profile image
DAVID@3LUE3ONNETT.COM 
a year ago

Truck City Ford has provided great customer service. I would reommend Truck City Ford to others. 

Inez Garcez's profile image
Inez Garcez 
a year ago

Love my Bronco! ! It has everything I ordered and they treated me so well. I'm so happy 

Business response:

Congrats on your Bronco....they are the vehicle of the future and highly sought after in the area. We pride ourselves on providing exceptional customer service, and the Service group is always available to help with post sale details. Thanks for the five star rating. 

RQUARANTO's profile image
RQUARANTO 
a year ago

Robert was super helpful in getting my vehicle repaired timely. The service was excellent and I will be back. 

Business response:

Good quality service for all customers is one of our goals, and will will continue to ensure we are providing that. Our team is dedicated and well versed in their work for the customer. We appreciate your business, and the five star rating. 

JEMCCOY3's profile image
a year ago

very quick easy reliable service. online booking is very good as well. They kept me up to date with my service time completion 

Business response:

We pride ourselves on having a commendable service group always looking for ways to improve the customer experience. Our entire dealership will work hard to earn and keep your business. We appreciate your business and the five star rating. 

NICKWBAKER's profile image
NICKWBAKER 
a year ago

Service writer understood the issue and was able to get issue resolved even though the tech couldn’t reproduce the problem. Good service performed in a timely manner with free shuttle service to get to and from work. 

Business response:

We appreciate the feedback on your service at Truck City, and the team works tirelessly behind the scenes to ensure the work is done right on the first visit tor customers. Thanks for letting us know you were treated well, and satisfied with your transacton. 

SCOTT.GREESON.SR's profile image
SCOTT.GREESON.SR 
a year ago

Superb service! I've been a TCF customer for over 20 years. Nate was great! 

Business response:

Scott, your review lets the dealership and others know that we are committed to delivering great service and an excellent customer experience. Your loyalty makes our day , and we will continue to work hard to keep your business. Thanks for the five star rating. 

KP10's profile image
a year ago

Richard was so helpful! Took care of everything my car needed and got it back to me early! I was going to original dealer for service - I’ll be going to Truck City for service and new car purchases from here on. 

Business response:

Richard is a top staff member and works to get the job done right the first time. the entire team is dedicated to providing excellent customer service in a timely manner. We appreciate your trust in Truck City Ford, and will work hard to continue to earn it. 

ESCOBEDOJESSICA's profile image
ESCOBEDOJESSICA 
a year ago

Very helpful with everything & great on communication with explaining what was going to be needed for my car 

Business response:

Jessica, we are grateful for your review and continued support of Truck City Ford. Our teams are among the best in the state, and work hard to ensure the trust from our customers is always top notch. Thanks for your business and your rating. 

MREYES3_99's profile image
MREYES3_99 
a year ago

Truck City Ford has provided great customer service. I would reommend Truck City Ford to others. 

Business response:

Thanks for providing us some feedback on your visit to Truck City. Great customer service is our goal in addition to changing the public perception of the auto industry. We appreciate the time and the rating. 

Frequently asked questions about Truck City Ford

How is Truck City Ford rated?

Truck City Ford has a 4.9 star rating with 4,220 reviews. 

When is Truck City Ford open?

Truck City Ford is closed now. It will open at 8:30 a.m.