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True Friends Moving Company
- Nashville, TN
About this business
Location details
700 East Old Hickory Blvd, Nashville, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
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Wanted to charge me $400 to move one (1) arcade machine from my second floor to my garage.
Worst Experience!! Only filled truck half full! Many broken items..missing items. Choose different company.
Business response:
Hi Tammy, I am sorry to hear about your experience. Unfortunately, we could not find you in our system to call you to discuss further. I do not see a recent move under your name. Can you email us at claims@truefriendsmoving.com so we can start a claim with you? We hope to make things right and leave you with a better impression of our company.
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The company knows why and we should have compensated at least another hour of wasted time on our dime!
Bait and switch. They quoted my daughter a lower rate for first two hours then charged her $249 per hour for five hours with no first two hour discount. This terrible company is nobody’s friend. They tried everything to stretch the length of time out so they could make more money. Big scammers, please avoid. SCAM SCAM SCAM
Business response:
Richard, we would never change our pricing as we charge the same rates from start to finish and have a 1 hour service charge. We go over it with a recorded call, then email it once booked and then again have them sign off their understanding before we ever began. We are certainly not scamming anyone and have built a great reputation off sticking to exactly what's contracted for. We hope you can look into this further as we are happy to give you all more info to clarify : )
Shittiest, most unprofessional people I have ever met.
This was my first experience with paying a moving company. I was looking forward to saving my back and not having to guilt friends to help me. However, my experience with True Friends was not a good one. Movers arrived unprepared due to the company quoting over the phone, which caused delays and costs. It took 3 man team 11 hours to move a 3 bedroom house. Not only that but they lost hardware for fridge, beds, a train table, and dented the washer. It appeared none of the three had experience putting furniture together and th... read more
The movers were great, but one of them was badly injured from the day before… which caused the move to be practically 2x longer than needed. In which they only took a half an hour off the bill….. administration and owners need better ethics and practice. Glad it’s done but sucks how they did things.
Frequently asked questions about True Friends Moving Company
How is True Friends Moving Company rated?
True Friends Moving Company has a 4.6 star rating with 4,834 reviews.
When is True Friends Moving Company open?
True Friends Moving Company is closed now. It will open at 12:00 p.m.