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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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No explanation of the closing costs before hand. Loan included $2,000 coming back to us which we didn’t ask for or know about until we went to sign the closing documents. Closing date was 3 months after we applied. Had to upload pay statements 3 times. Closing costs were too high.
Amazing!
Closing on time would be a start. Communication not through automated emails. Less excessive requests for documents that seem redundant when tax docs have been submitted and we've been a client in good standing with pennymac for years.
I’m very please with PennyMac loans services.it’s a great company to do business with.
My second loan person (Tyra) was amazing. When she took my refinance loan she was able to get me to close within two weeks. She is amazing and deserves all the credit! Prior to her my loan person (will not name her) was no help at all. I tried to keep calm and not lose my patience. I would have to call her every week for ANY update and surprisingly enough after 4 months there was no update. Tyra, thank you for what you do!!!! I appreciate you!!
Just a little bit clearer from the start. What the actual closing numbers would be.
Tyra was great to work with and pleasant every time I spoke with her. Her birthday is November 1 and you all should throw her a big party for the service she deliver :)
Friendly and responsive team.
Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews.
Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.