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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very quick and easy!
very good team.
A more complete and clear response, and follow-up on a critically important question I had about this loan. The response was ambiguous and imprecise, and there was no follow-up on my critical question. My decision on choosing Rocket Mortgage or PennyMac depended heavily on the answer this question, which I never received from Tyra.
It was ok, refi kept getting pushed back. I wait about 3.5months for the process.
Tyra was awesome. Very helpful throughout the process. Always got back me fast and answered all my questions. Will recommend to friends who want to refi
The associates at PennyMac are a pleasure to work with.
Everything was proceeding ok until the closing, although taking almost 4 months to get to the closing seemed very slow Closing documents stated that we would receive $1900 back. Closing was scheduled for Friday 12–4 at 9:00 a.m. Closing agent never showed After reaching out to Service Link closing was rescheduled for 5:30 that day Once again closing agent did not show Contacted closing agent who stated that she never received the closing documents no space left we lost $900
I loved the weekly email that let me know my loan status even if there was no new documents needed. Everyone from the MLO Christopher to the processor Timothy were great in the beginning and then when Tyra took over the processing the great service continued. She was friendly and professional and answered all my questions. She made sure my closing documents contained the correct info and there were no surprises at the closing table.
The experience with Tyra and the entire Penny Mac Team was fantastic. All communication was clear, thorough, and timely. Their attention to detail made refinancing easy.
Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews.
Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.