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Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
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Donnie B.'s profile image
Donnie B. 
3 years ago

Very quick and easy! 

Milton C.'s profile image
Milton C. 
3 years ago

very good team. 

DAN M.'s profile image
DAN M. 
3 years ago

A more complete and clear response, and follow-up on a critically important question I had about this loan. The response was ambiguous and imprecise, and there was no follow-up on my critical question. My decision on choosing Rocket Mortgage or PennyMac depended heavily on the answer this question, which I never received from Tyra. 

Carlos A.'s profile image
Carlos A. 
4 years ago

It was ok, refi kept getting pushed back. I wait about 3.5months for the process. 

AUSTIN P.'s profile image
AUSTIN P. 
4 years ago

Tyra was awesome. Very helpful throughout the process. Always got back me fast and answered all my questions. Will recommend to friends who want to refi 

AKESHA G.'s profile image
AKESHA G. 
4 years ago

The associates at PennyMac are a pleasure to work with. 

DENNIS Kelly I.'s profile image
DENNIS Kelly I. 
4 years ago

Everything was proceeding ok until the closing, although taking almost 4 months to get to the closing seemed very slow Closing documents stated that we would receive $1900 back. Closing was scheduled for Friday 12–4 at 9:00 a.m. Closing agent never showed After reaching out to Service Link closing was rescheduled for 5:30 that day Once again closing agent did not show Contacted closing agent who stated that she never received the closing documents no space left we lost $900 

Jessica C.'s profile image
Jessica C. 
4 years ago

I loved the weekly email that let me know my loan status even if there was no new documents needed. Everyone from the MLO Christopher to the processor Timothy were great in the beginning and then when Tyra took over the processing the great service continued. She was friendly and professional and answered all my questions. She made sure my closing documents contained the correct info and there were no surprises at the closing table. 

TODD S.'s profile image
TODD S. 
4 years ago

The experience with Tyra and the entire Penny Mac Team was fantastic. All communication was clear, thorough, and timely. Their attention to detail made refinancing easy. 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.