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Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
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JUDITH V.'s profile image
JUDITH V. 
4 years ago

Once the communication issue was resolved, everyone involved was very cooperative, professional and efficient. 

BRIDGET P.'s profile image
BRIDGET P. 
4 years ago

We have been with Pennymac for the past 3 years and refinanced with them for a lower intrest rate. We would recommend anyone looking to purchase or refinance a home to at least talk to Pennymac. We have never had any issues with them. 

Jacqueline M.'s profile image
Jacqueline M. 
4 years ago

The only pleasant part was Tyra my processor who worked hard to make right all the things that went wrong. The vendor/notary person was rude. The process was unnaturally long due to a lack of communication and proper notation from the loan officer to processor. 

Mary H.'s profile image
Mary H. 
4 years ago

I was able to keep the same term for my loan. That and the 2.5% interest rate were my main objective! Thank You to everyone at Penny Mac! 

Ben O.'s profile image
Ben O. 
4 years ago

Tyra was great 

KENNETH A.'s profile image
KENNETH A. 
4 years ago

After going through a 6 month refinance process with another lender and getting lost in their system and never making it to closing we decided to call PennyMac to see what they could offer. Not only did they lower the interest rate I was being offered but they also had us refinanced in under a month. 

John H.'s profile image
John H. 
4 years ago

Expected less document submittal being an existing customer. Seems like a lot of people involved. Wasn’t sure at times who my service rep was. I think we changed mid stream. 

ALLETA P.'s profile image
ALLETA P. 
4 years ago

Every agent were great at explaining how to navigate the system. I explained that I was not 100% using my iPad. Very pleasant experience with all of the agents. 

EDWARD Miller J.'s profile image
EDWARD Miller J. 
4 years ago

Met all expectations and closed as promised. 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.