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Tyra Nunez-Martinez

4.7

About this business

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Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
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Joee B.'s profile image
Joee B. 
3 years ago

The loan application process was very good but towards the end of the loan it was hard to get ahold of someone to answer questions. I only spoke to Tyra twice but spoke to other 3-4 times as she wasn't available or it was a really long delay before I received a response. 

Tonya L.'s profile image
Tonya L. 
3 years ago

Timely response for closing, got the run around a few times. 

Venessa P.'s profile image
Venessa P. 
3 years ago

The fact that an updated appraisal was needed was not recognized until the last moment. The closing date was moved back from the 05/31/22 to 06/03/22. Then it was request to be moved back to 06/06/22, the corporate company sent me a letter advising that if I didn't close on 06/03/22 they were putting the house on the market on 06/06/22. I didn't know if I was going to closing until 06/02/22. Then I was sent to closing with the wrong amount I was suppose to wire to the title company. I was 7,095.00 short. I had to borro... read more

Marlene R.'s profile image
Marlene R. 
3 years ago

5 star rating 

eric l.'s profile image
eric l. 
3 years ago

Easy process, everything went as expected 

Elmer S.'s profile image
Elmer S. 
3 years ago

I felt that although Tyra was more available than my last home loan specialist, she still didn't really advocate between me and the underwriters. Many times I had no idea what the underwriter was requesting and I didn't get much help from Tyra. Even though Ruben is no longer in the process, I had to reach out to him for assistance on multiple occasions. Despite my best efforts to close on time we still ended up closing at 90+ days. 

Nadine L.'s profile image
Nadine L. 
3 years ago

Good service 

David S.'s profile image
David S. 
3 years ago

very good process 

Charles M.'s profile image
Charles M. 
3 years ago

Great service 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.