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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Amazing Dealership! The salesman who helped us went above and beyond - he came in on his day off (the day of his son's birthday!!) to help us with the sale after a nightmare at a different dealership the day before. No one treated us like we were dumb or just a number - it was one of the best customer service experiences of my life. I will be doing all maintenance at this location and highly recommend to anyone in the market for a new Nissan.
Business response:
Megan, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
great service Everything was awesome!!! Nice waiting room, nice waiting time, excellent customer service. everyone was very polite and helpful. I love how you even offer shuttle ride.
Business response:
Thank you for writing about your visit with us Jessica! I am happy to hear that Universal City Nissan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to each of our customers. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offe... read more
Great service! Facilities clean! Very nice customer service! Kid friendly facilities. Provides snacks for families! Clean environment! Very nice that you provide rides to universal studios city walk! And ride back to the dealer!!! Excellent service!
Business response:
Ana, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service The service advisor was very helpful to find my problems with the car. I'm very happy with the resolution. This help me to trust on you for future purchase
Business response:
Bernard, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Universal City Nissan and we look forward to your continued business! Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service I LOVE Peter Salas! He makes everything go smoothly. When it was taking an incredibly long time to get a loner car, he stepped right in and got me one. He has made every problem work out. And my Nissan Altima hybrid has had a TON of problems!!
Business response:
Mindy, thanks so much for the nice review! Peter is a key component of our team here at Universal City Nissan and he will be very happy to hear about your experience. We are very happy to hear that we could be so helpful during your recent visit with us. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Best regards, Billie Joe, Service Manager, billiej@sageauto.com
nothing to say but spectacular experiance They where very helpful, they showed us all their models of cars and colors, they also told us what model had to offer and which one will soot me as a customer not one that will soot them as a sales person. When it came to negotiating the price they where very respectful and reasonable on my price range.
Business response:
Ernesto, thank you for reviewing your time spent at Universal City Nissan. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Our staffs are dedicated member of our team who commit themselves to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Tony McKinny, Internet Sales Manager, tonym@sageaut... read more
Super Salesman! My sales person, Ramin, worked very hard to get me the best deal and all the extras I wanted. I absolutely LOVE my car!
Business response:
Thank you for your feedback, Marcia. It is delightful to know that Ramin was able to provide you the best deal. He is an asset to our company, indeed. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Best service at Universal City Nissan Loved the fact that my adviser Carlos Hernandez was very knowledgeable & professional while taking care of my concerns and explaining the process. Made sure my vehicle was dawn in the timely manner. Thank You
Business response:
Thanks for your awesome review, Erick! I'm very happy to hear that Carlos was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great survics ajd friendly people I liked that they are very kind and nice. They helped with what you need. Also their survice is great.
Business response:
Thank you for leaving us this great review, Julio. We are very happy to hear that we could be so helpful during your recent visit with us and provide you a great service. We look forward to seeing you back again in the future! Take care. Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,729 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.