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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Great Service My previous experiences with other Nissan dealerships have been not so good, so I was hesitant to deal with Nissan once again. My husband decided he wanted to check-out out the 2015 Altima and the closest dealership to us was Universal City Nissan. Since the start, Noe Del Viento approached us and gave as a warm welcome and answered many of our questions. I know that within the field of “sales,” approaching a client is a strategy within their work but I was able to highlight through how genuine and humble he re... read more
Business response:
Gisela, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Noe's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations to your 2015 Altima. If you ever have additional questions or need a service, we are more than happy to lend a hand. Warm regards, T... read more
Great Service Very good experience. I Dropped off my car for service and Two hours later i picked it up as promised.
Business response:
Thank you for sharing your feedback, Jad! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please feel free to call or stop by if there is anything else we can do to help you Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great service The customer service was superb and the reps were knowledgable about every car we looked at. They worked well with my payment request and did everything to help me get the lowest price.
Business response:
Thanks for your outstanding review, Jose! We're glad to hear that our team was knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Great Service The people that work there are very polite, caring and they gave the best service, I am really Happy with my purchase.
Business response:
Thank you for sharing your experience with us, Farnaz! Our team works incredibly hard to exemplify the Universal City Nissan commitment to customer care and we're so thankful that your time with us was well spent. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
A DEALERSHIP I AM HAPPY ABOUT i LIKE THE ATTENTION AND WHAT SEEMS LIKE REAL CONCERN FOR ME AND MY AUTO THAT I GET FROM NAZARIO.
Business response:
Thanks for the excellent review, Frank! Universal City Nissan's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Great friendly service Dave was more than just a sales person. He connected with us and sincerely did try to help us. Thank you, Dave. Also to the finance department. Thank you.
Business response:
Hi Adrian and thank you for the great feedback! Dave is a great asset and we're thankful to have him on our team. We are driven to offer great customer care. Thank you again and we hope to see you again soon! Warm regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Great service The lounge was always stocked with goodies and refreshments, and the service advisor got me in n out with out any problems.
Business response:
Freddy, thank you so much for your feedback. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. At Universal City Nissan, we value our customers and we look forward to seeing you on your next visit. Billie Joe, Service Manager, billiej@sageauto.com
great services really nice people nice service and carlos he help me a lot with my car hopefully u always hired people like him!!!
Business response:
Thanks for your outstanding review, Felix! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great Service Very timely not a long wait ABSOLUTELY LOVE THE CAR WASH PROCESS THANKS! I had a very important appt. right after my service didnt have time for car wash thats why I appreciated the car wash so much
Business response:
Thank you for your great review, Traci! We're glad that we were able to help you out and make it possible for you to still get to your other appointments. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again! Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,736 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.