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Universal City Nissan
- Los Angeles, CA
About this business
We at Universal City Nissan in Los Angeles County pride ourselves on our amazing customer service and outstanding pricing. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision. We are conveniently located by freeway close to anywhere in Southern California. Simply take any Freeway to the ... read more
Location details
3550 Cahuenga Blvd W, Los Angeles, CA, 90068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:00 p.m. | |
| Tue | 8:30 a.m. to 11:00 p.m. | |
| Wed | 8:30 a.m. to 11:00 p.m. | |
| Thu | 8:30 a.m. to 11:00 p.m. | |
| Fri | 8:30 a.m. to 11:00 p.m. | |
| Sat | 8:30 a.m. to 11:00 p.m. | |
| Sun | 8:30 a.m. to 11:00 p.m. |
Excellent customer service I like that they made me feel right at home I wasn't just another potential buyer they actually treated me like family. It was a great experience and really recommend to my friends .
Business response:
Rodrigo, thank you so much for your terrific review about our dealership. We have always had a family mentality here and always will. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We look forward to seeing you again at your next visit! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Best service ever My service advisor Peter Salas offered really great fast and friendly service I will definitely come back with him again
Business response:
Thank you for writing about your visit with us, Rosa! I am happy to hear that Peter was able to provide you with fast and friendly service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Billie Joe, Service Manager, billiej@sageauto.com
Best Experience Dear Nissan, one of the best dealers so far, great customer service, easy access to view every vehicle, it didn't matter how late we showed up, they still took care of us and made us feel good about choosing that dealer. You have a great set of hands in that dealer not only starting by Noe, the one who showed us the car and answer about a million questions. Isidrio was very sweet too and easy to talk to and helped us look for a good price on the Nissan Sentra I chose, very nice and welcoming, Ulises was able ... read more
Business response:
Gloria, Universal City Nissan thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and Noe, Isidrio, Ulises and Omar will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Tony McKinny, Internet Sales M... read more
A trip to Nissan I love everything about this dealership. I will recommend this place to everyone. I will bring my family and cousins here too.
Business response:
Alejandrina, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Altima Liked the sales people. Liked the sales people. Liked the sales people. Like the sales people. Edi & Ani were great.
Business response:
Hi Alan and thanks for the great feedback! We're very happy that Edi and Ani were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Awesome salesman and finance manager!! Friendly staff who was so determined to work with our not so great credit and still get us into our first ever beautiful brand new car!!
Business response:
Manuel, we appreciate you taking time to leave us a great review! We are pleased to hear our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Tony McKinny, Internet Sales Manager, tonym@sageauto.com
Clean Facilities, Consistent Customer Service My car was completed in a timely manner, complimentary snacks were ready early in the morning, and my advisor, Carlos, told me the necessary updates and maintenance necessary for my car.
Business response:
Thanks for your awesome review, Junior! Carlos takes pride in his customer service and always makes sure our customers know everything that is going on! We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Best regards, Billie Joe, Service Manager, billiej@sageauto.com
Great Service Hospitality is grate, waiting doesn't feel long and that fact that you can get driving between 10 miles from the place or universal studios is great.
Business response:
Yesenia, it is wonderful to hear that our staff at Universal City Nissan was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Billie Joe, Service Manager, billiej@sageauto.com
Great Service My previous experiences with other Nissan dealerships have been not so good, so I was hesitant to deal with Nissan once again. My husband decided he wanted to check-out out the 2015 Altima and the closest dealership to us was Universal City Nissan. Since the start, Noe Del Viento approached us and gave as a warm welcome and answered many of our questions. I know that within the field of “sales,” approaching a client is a strategy within their work but I was able to highlight through how genuine and humble he re... read more
Business response:
Gisela, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Noe's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Congratulations to your 2015 Altima. If you ever have additional questions or need a service, we are more than happy to lend a hand. Warm regards, T... read more
Frequently asked questions about Universal City Nissan
How is Universal City Nissan rated?
Universal City Nissan has a 4.9 star rating with 3,729 reviews.
When is Universal City Nissan open?
Universal City Nissan is open now. It will close at 11:00 p.m.