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Universal Windows Direct of Cleveland

4.4

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,633 reviews
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DeAnna Naatz Krider's profile image
DeAnna Naatz Krider 
recommend  Recommended
8 years ago

We love our new entry door that was installed today! The installers did an excellent job! Thank you! 

Suzanne Reichert's profile image
Suzanne Reichert 
recommend  Recommended
8 years ago

I would like to thank Walt..I had 5 windows ordered.Three to replace my older living room windows, and 2 to replace my dining room windows that did not meet together so I could lock them.When Walt came to take measurements I commented to him about the two windows that I could not lock. He looked at them,said he knew what was wrong, got a screw driver and fixed, and locked them. He did say the one had broken parts in it, and should be replaced.The next day I canceled replacing those 2 for now.I am a single mom on a fixed inco... read more

Jacqi Fretto's profile image
Jacqi Fretto 
recommend  Recommended
8 years ago

I think we were their first customer in Hinckley over 10 years ago. We met them at the Home Improvement show at the IX Center. They replaced all of the windows in our Century home and to this day I am happy every Spring when I have to clean my tilt-ins. The quality is phenomenal, their professionalism unmatched. We recommended them to our neighbors next door and they too are still 100% satisfied with the windows they replaced. I highly recommend them! 

Jamie Breitenbach's profile image
Jamie Breitenbach 
recommend  Recommended
8 years ago

I purchased 6 windows from Universal Direct. .Installer Tom Miller came out to the house, on time, friendly, explain the process, very knowledgeable. By the end of the day, the windows were installed. Everything was cleaned up. Tom walked through the install. The windows look great and they work great. Thanks Tom for a great job! 

Bill Tony Navratil's profile image
Bill Tony Navratil 
recommend  Recommended
8 years ago

Had 18 windows installed today. They look great! The installers were very professional, friendly and multiple times encouraged me to ask questions and to tell me about the warranty on the windows. That if there are any problems, they would be out immediately to correct any defects. Ben Drake was the leader of the two installers. 

Michele Sperry's profile image
Michele Sperry 
recommend  Recommended
8 years ago

We had Ray Smith and his crew here to install all of our windows. They were fantastic! Would recommend them to everyone! 

Corbett Hickman's profile image
Corbett Hickman 
recommend  Recommended
8 years ago

We purchased 5 new windows today, and we were beyond pleased with the experience. CJ was an awesome sales professional, and his product knowledge was on point. We are very excited to get our new windows installed, and will surely be calling CJ again to complete the house! 

Debbie Beckwith's profile image
Debbie Beckwith 
recommend  Recommended
8 years ago

Our window installers were great! Very professional and knowledgeable. Didn't leave anything behind. Even took 2 windows I wanted to keep to my garage. The windows look so nice! Such a difference from the old ones. Would highly recommend! 

Christy Comer's profile image
Christy Comer 
recommend  Recommended
8 years ago

As my husband and I bought an older home doing home repairs we knew we would have to do eventually. Steve Sevinski showed us how much new windows would save us and how much prettier our house would look. Thank you so much for making our day also providing us with great service. Please if anyone needs new windows ask for Steve he is amazing ����#universalwindowsdirect 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,633 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is open now. It will close at 5:00 p.m.