This profile has been claimed by the business owner or representative.
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Brian Helmuth and the crew were very professional and personable. They answered all of my questions and worked with me to problem solve a few issues that arose in the middle of the install.
After searching for windows and a large slider in box stores, nationally known products, and all the local competition, I found Universal Windows Direct to have the highest quality products and it wasn't even close! The installers, Danny and his crew (who were employees, not subcontractors) were clearly experienced professionals. They let me know exactly when they were going to arrive, took care protecting our hardwood floors, detailed oriented, cleaned up, and verified everything regarding the installation was done to th... read more
Brian was an awesome sales man! Never pressured us into anything but was knowledgeable and caring. We ended up ordering 4 windows and will definitely replace the rest with universal windows!!
Brian Helmuth was extremely friendly and knowledgeable. Our window replacement went smoothly and quickly. They worked clean and efficiently. We are so happy with our new replacement. Thank you.
Our salesman Karl was well versed in presentation of the the products and took the time to make sure we were well informed to make the decision to replace 19 windows in our home. The measurements of our windows were verified shortly after we signed. Within a few weeks time our installers Tom and Paul arrived and got right to work installing our windows. They were both courteous and professional and were a pleasure to work with. I wouldn't hesitate to recommend Universal Windows Direct to friends and family.
I owe James a huge thanks for his professionalism and his humor. Just pulled the trigger on 27 windows to start the overhaul on my 1928 brick home and am really looking forward to seeing the end result.
I just had a consultation with rep Nick Harris. He was very informative - answered all questions thoroughly, clearly showing he knew the products. Nick couldn't have been nicer in working with us on a windows package. He made several suggestions based on the rooms we looked at, and clearly showed his expertise. All led to us selecting U.W.D. and we couldn't be happier! Thanks for everything Nick!
The presentation was awesome and the sales rep Brian was very professional and helpful from beginning to end.
We ordered a new front door to replace our beat up old door. The two installers showed up on time and ready to work. They got to work right away and were done in a few hours. It was installed perfectly and you can tell they spent some extra time with the little details to make it a clean install.
Universal Windows Direct of Cleveland has a 4.4 star rating with 2,633 reviews.
Universal Windows Direct of Cleveland is open now. It will close at 5:00 p.m.