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Universal Windows Direct of Cleveland

4.4

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,633 reviews
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Joyce Sehlmeyer's profile image
Joyce Sehlmeyer 
10 years ago

Actually there is no star or catagory for the type of pressure you put on people esp. When a husband has appointments and wife is able to talk and understand and provide a lot of input in decisions and with decision makings of the household. Wives are Responsible people too. They can collect information and give all details to the other spouse. I do not see other comments from others (only from earlier like 2014 and nothing current that I coild find) so you (Universal Windows Direct) must delete or hide all Negative Comment... read more

Tom Anthony's profile image
Tom Anthony 
10 years ago

They came to my home and quoted me $4400 then they dropped the price to $3520 after I said no it went down again to $3270. I told them, I wanted their best price upfront, not to play these games. Well these clowns were trying to figure out how much they could get out of me. What a bunch of used car salesmen jokers. 

Robert Zar Lazar's profile image
Robert Zar Lazar 
10 years ago

All in all, I'd say above average. We had two doors installed, doors are great. The install team(2 guys) were alright, showed up a little later than the scheduled time and It took them about 6 hrs to remove the two old doors and install the new ones. The had to come back the next day to finish because of some miscalculations on-site with their measurements. The pre-install guy who came out to do the initial measurements was a very cool guy. What can you say about a sales man, other than typical sales man. He was personable ... read more

Minas Piperis's profile image
Minas Piperis 
recommend  Recommended
11 years ago

They suck 

Brett Ormsby's profile image
Brett Ormsby 
11 years ago

I do like my windows - but it would be hard not to given what they replaced. I am not too happy about being screwed out of the promised energy tax credit match. Yeah, it's a drop in the bucket compared to the overall cost of the job - but it's a month's payment. Would have been nice to know it wasn't a BS lie from the sales guy. Oh well, live and learn. Can't wait for neighbors to ask about the windows, sure to tell them what I think of Universal. 

Caitlin Horne's profile image
Caitlin Horne 
11 years ago
Kathy Bane Willham's profile image
Kathy Bane Willham 
12 years ago
Lori Walters Nevulis's profile image
Lori Walters Nevulis 
12 years ago
Ronald Robinson's profile image
Ronald Robinson 
12 years ago

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.4 star rating with 2,633 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open tomorrow at 11:00 a.m.