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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Since Installation, We have had one Window that wasn't fully installed and another has a crack in it from poor instalation.
The crew I had did a great job on my windows so I recommended universal to my daughter and they totally screwed the installation up. The windows came in the wrong color and they had to wait on the right ones to come in, then after they were installed they figured out they were the wrong windows, they didn’t have the right glass. Totally screwed everything up which is unacceptable with how much they cost.
Awful craftsmanship and terrible installers. Bathroom is now freezing and had to get a small space heater
Installation was scheduled for May, still waiting on completion before reviewing.
The communication was awful
Installation was scheduled for May, still waiting on completion before reviewing.
To call it a comedy of errors would be an understatement! After 3 years and 10 visits later our windows are complete. We experienced everything from lost windows to windows with fingerprints between the glass to a window made with the wrong grid pattern time and time again.
The communication was awful
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.