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3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Poor customer service
Phone calls and emails go unanswered
For what I paid I expected a better result. Sidelight was scratched and installer had no touch up paint. And a large area of wall needs to be repaired and painted where molding doesn’t cover.
Customer service takes weeks to respond and that is while I was leaving messages every other day. Did a great job on my windows. Still waiting for someone to call me back about fixing my door.
Worst customer service I have ever dealt with. Attempted to cancel after I took time off work and tore house apart. Lied and said they didn't have another truck. Magically found one when they were told cancellation was no option. Lies, Lies, Lies.
We had a question about the job and called we have not heard back from them.
Universal Windows Direct of Columbus has a 4 star rating with 3,049 reviews.
Universal Windows Direct of Columbus is open now. It will close at 9:00 p.m.