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3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
It has been a mess from start to finish starting when I reached out to get an estimate. I scheduled an estimate and a couple of days later they called and said they need to schedule an estimate when I already did that. I had the estimate and right before they were supposed to get here they called and said they needed to schedule an estimate when he was going to be here any minute. I kept getting calls to move forward to purchase the windows when I had already closed the deal. It seemed there was no communication on their end... read more
I had my windows installed October 3 and as of December 10 they still have not come back to resolve some issues that were promised by a manger that stopped out October 4. He said “ these issues were Unacceptable”. Customer service is a circus runaround.
Can not get hold of them no one is in the office They need to take a window off my bill as it wasn't what they said it would be, now they won't answer their phone.
Universal Windows Direct of Columbus has a 4 star rating with 2,880 reviews.
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.