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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The work is not completed, and the company is trying to charge us for something they messed up. Phone calls are not being returned even after approximately six attempts over the past three to four weeks.
We have used your company for 4 separate projects and with every projects it is getting harder and harder to deal with you guys.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at support@universalwindowsdirect.com and we'd be happy to help you out. - MS
Pushy salesmen, bad communication
Waited 12 weeks to have an communication with anyone from the company.
Windows were ordered Measurements 3 times Verbally checked 3 times 2 windows made incorrectly No idea when this will be reconciled No / zero communication
did not get accurate info from salesperson which resulted in some blinds / kitchen cabinets / walls damaged and or dirty
This company was several weeks later than their original estimate, didn't show up for one scheduled installation, then didn't complete all of the contracted work when they finally did show up. Two additional work days are pending, and yet this company thought it was appropriate to charge my credit card the full contracted price. The answer I'm receiving is that my situation has been sent to upper management, but it doesn't seem like upper management actually cares at all.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 3,049 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 9:00 p.m.