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3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
did not like sale man.
Windows appear to be of reasonable quality, but installation process could not have been worse.
Poor customer service
Phone calls and emails go unanswered
For what I paid I expected a better result. Sidelight was scratched and installer had no touch up paint. And a large area of wall needs to be repaired and painted where molding doesn’t cover.
Customer service takes weeks to respond and that is while I was leaving messages every other day. Did a great job on my windows. Still waiting for someone to call me back about fixing my door.
Worst customer service I have ever dealt with. Attempted to cancel after I took time off work and tore house apart. Lied and said they didn't have another truck. Magically found one when they were told cancellation was no option. Lies, Lies, Lies.
Universal Windows Direct of Columbus has a 4 star rating with 2,880 reviews.
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.