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Universal Windows Direct of Columbus

4.0

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Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,880 reviews
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Rachel C.'s profile image
Rachel C. 
6 years ago

The windows look good so far. It's only been about a week though, so I haven't had them long enough to really give a meaningful review of them. The reason for the lower rating is because of the price of the windows. Unfortunately the company does not have up front pricing with one fixed rate for their windows. I was quoted multiple different amounts before saying I would buy windows. Since then, I have been told by multiple contractors that I was ripped off. It's unfortunate that the company does this to make money off of th... read more

Carol M.'s profile image
Carol M. 
6 years ago

I had an appointment for installation of the windows for a Saturday. I did understand that it was tentative on someone signing up to work on Saturday. I never received any communication from the office that no one signed up and would need to reschedule the installation. I did however, receive 3 confirmation email for the date and time scheduled. I even received an email to confirm the appointment on the day before. I was out of town and returned early to specifically have this done. But, alas no one showed up and still no on... read more

Denise A.'s profile image
Denise A. 
6 years ago
Warren F.'s profile image
Warren F. 
6 years ago

The wrong grinds were placed in one of my windows and bugs entered my home through the poorly made screens. When brought to universal attention they took their time to make the changes.. Needless to say we are unhappy with the company. 

Drew G.'s profile image
Drew G. 
6 years ago

No complaints with the window quality. Time will tell if there is an energy savings this winter. Would have much rather had a straight forward sales pitch rather than the whole runaround that seems to be standard.Install crew was nice and polite, but left a lot to be desired for the final finished product. There was broken glass left on our floor, marks on the trim and side of the window opening that I was told "just throw some paint on it" and one of the larger windows we got doesn't lock evenly (like it's crooked).For as m... read more

Caylisa C.'s profile image
Caylisa C. 
6 years ago

It is very expensive but the quality and warranty are good and I was very happy with the installation crew for the siding. However, my install was greatly delayed from the quoted time and no one called to let me know why or what was going on, I had to call, twice, on the siding. Then, the gutter install was delayed, multiple times for various reasons. I have to say the foreman of the gutter installation crew was very friendly and apologetic when I finally got to talk to him, but the gutters still haven't been installed and i... read more

Elliot H.'s profile image
Elliot H. 
6 years ago

11 hour job. Left the place a mess. Lost trim pieces. Leaked oil in driveway. Sales communicated poorly before install. Very poor experience. Would not recommend. 

Sarah C.'s profile image
Sarah C. 
6 years ago

I STILL DO NOT HAVE MY WINDOWS INSTALLED 

Elizabeth B.'s profile image
Elizabeth B. 
6 years ago

The old windows were taken out efficiently and the new windows are beautiful. 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,880 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.