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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Absolutely buyer's remorse on this one. The quality of installation was sub-par, customer service is not responsive, we have windows that don't latch which is a SAFETY ISSUE for me and my family. There us no sense of urgency to get our concerns addressed.
Installation timing was a bit challenging, but you can’t control the weather! There are a couple issues that I need to discuss causing me to question quality control.
Started an order for the final 4 windows of my contract in January 2020. Was told it would be 8-10 weeks for production (and I budgeted as such.) Less than a month later, they called to say the product was ready. I explained I was expecting to have these installed several weeks later. They scheduled for the end of March. Of course, a lot happened in the meantime, regarding COVID-19. I called a week before installation to reschedule the install and was told I cannot reschedule and there was no law that said they were required... read more
I would strongly recommend this company.
As of right now, I can't get the installation crew back out to fix their mistakes.
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.