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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi, Mona. At Universal Windows Direct of Indianapolis, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at support@universalwindowsdirect.com! - MS
Our installation was postponed several times, first due to a work slow-down at the suppliers, then due to a lack of communication between the measurer and the installers. Our windows are mostly block and metal frames, not wood, and the installers had to make several adjustments to their equipment and supplies before they could proceed.
Business response:
Hi, Barbara. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! - MS
Blow me off on a Friday that I took work off for and did not contact me about it. Installed front door with no door bell or storm door. No date on when they will be coming back.
Business response:
Hi, Kirk. We are sorry to hear that we didn’t meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! - MS
Job still not finished after one month. Warehouse ran out of flashing material and is now back-ordered from factory. No indication when material will be received. Installation should not have begun without all of the materials being available.
Business response:
We appreciate your feedback, Edwin. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. - MS
Business response:
Hi Tracie, thank you for your feedback. We are happy to hear our installers provided you with a great experience and apologize for any issues that you had regarding communication. - MS
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,032 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.