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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Business response:
Hi Tracie, thank you for your feedback. We are happy to hear our installers provided you with a great experience and apologize for any issues that you had regarding communication. - MS
The original work was less than amateur and the workmanship decreased the value of my home.
Business response:
Hello Lisa, we are disappointed to hear that you did not have an optimal experience with us. We hope that our team member that came out on 9/12 was able to resolve the concerns you had with the original installation. Thank you for your feedback. - MS
We wouldn’t recommend to an enemy. The salesman was great, very friendly. Also very skilled at only offering the most expensive product but pretending you’re getting a great deal when in fact, even other employees of this company acted surprised at what we had purchased. When we had issues with our installation, we had to call numerous times to even get someone to call us back and then they had nothing to offer or assist us. Terrible overall experience.
Business response:
Hello, we are very disappointed to hear about your experience working with us and have forwarded this to upper management in effort to resolve the issues you encountered. Thank you for your feedback. - MS
They have been terrible about customer service after the fact. I’m not impressed.
Business response:
Hello, thank you for your feedback. We apologize that you have not had a good experience working with us and are escalating this to upper management in effort to remedy the customer service issues you experienced. - MS
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.