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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Installation timing was a bit challenging, but you can’t control the weather! There are a couple issues that I need to discuss causing me to question quality control.
Started an order for the final 4 windows of my contract in January 2020. Was told it would be 8-10 weeks for production (and I budgeted as such.) Less than a month later, they called to say the product was ready. I explained I was expecting to have these installed several weeks later. They scheduled for the end of March. Of course, a lot happened in the meantime, regarding COVID-19. I called a week before installation to reschedule the install and was told I cannot reschedule and there was no law that said they were required... read more
I would strongly recommend this company.
As of right now, I can't get the installation crew back out to fix their mistakes.
We weren't taken seriously from the beginning and I should have stopped the process that night. We were in the middle of moving, working, holidays, and my father in law recieving a liver and in the hospital. We take care of them. I missed several phone calls and voicemails, for which I apologized for when making the installation appointment. I was threatened with collections and talked down to like a child. I do not remember the man's name but he was rude and I will not recommend it to anyone else because after spending $10,... read more
I’m highly disappointed. Several issues with the overall experience of Universal Windows Direct. During the install, the two installers got in a heated argument to where one of them slammed the door to one of my bedrooms. Then, one of the installers broke my toilet and failed to mention it to me. I figured out it was broken when I kept hearing running water. Then, there were some actual installation issues that won’t get resolved until the end of December and the original install date was December 3rd. Oh and did I mention, ... read more
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,032 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.