This profile has been claimed by the business owner or representative.
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Widows were not as ordered. I was told they would make it right but after a week no news and job not complete. Still have 7 windows that do not have edging on them.
Business response:
Hello, Alexia. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS
No...
Business response:
Hello, Willie. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further or have any additional concerns that need addressed. We look forward to completing your project. Thank you. - MS
Will. Nog after the lousy customer service. They are hard to get a hold of together any problems resolved.
Lead time from purchase to install was 4 months for 3 windows
Universal Windows Direct of Indianapolis has a 4 star rating with 2,098 reviews.
Universal Windows Direct of Indianapolis is closed now. It will open tomorrow at 8:00 a.m.