University Veterinary Hospital & Diagnostic Center

Kendal A. 

on Yelp

10 years ago

We took our puppy here to get vaccinated and felt like we were at car dealership getting hustled. Buy this, buy that, test this, test that... Then they gave us a $500+ quote to spay and microchip our dog. Our office visit was $100+ which was supposed to include a wellness exam - the vet didn't seem to do anything but check her heart and pet our puppy! She could have checked her ears, eyes, teeth? Her answers to our questions were very vague and unsure. We chose this place based off the positive reviews, but in hindsight... read more

Jessica B. 

on Yelp

10 years ago

I called and scheduled an "at home" euthanasia for our pet Winston; he had squamous cell carcinoma in his nose. Winston had been steadily deteriorating and it was very difficult to work up the courage to make the decision to put him down. The lady I originally talked to, was very nice, and scheduled the appointment for today, Friday. At the time of scheduling, the lady informed me I would be contacted for payment the morning of the appointment. The morning of the appointment, after not hearing anything, I called to conf... read more

Kasie B. 

on Yelp

10 years ago

We absolutely loved our vet Dr. Heather McIlvenna. We started taking our dog to her when she was just a puppy and she is absolutely fabulous. That being said, I would never recommend UVHC to any animal owner. First and foremost UVHC is extremely overpriced, I understand they are a business and have to make money but I have never been treated so disrespectfully by a business manager. We unfortunately had to put our dog down after an unfortunate bite incident. This was an extremely difficult situation for us and they took adva... read more

Susie C. 

on Yelp

11 years ago

Really should be negative 5 stars...I am totally baffled by the service I received at this hospital, or lack of... especially after the reveiws I read, are they real?? My 105 lb bernese mountain dog tore his ACL and could not walk, he was 3 legged for 4 days, I called everywhere to find the best possible cure and hospital for his injury. My dog is huge and thus not easily moved when injured. I spoke with the surgeon and then manager at UVHC and was quoted a price over the phone for TTA (tibial tuberosity advancement) surge... read more

James L. 

on Yelp

11 years ago

We took our cat in for a simple examination of a bump he was fine at home and showed no prior signs of sickness the doctor insisted on a chest X-ray . Which I believe stressed our senior cat out and caused a blood clot . We brought our cat of 12 years home and he died a few days later. We tried to call many times to talk to the doctor and they kept telling us he was busy our cat is now dead and we are heart broken. I wouldn't recommend taking your pet to this establishment. 

Natalie Y. 

on Yelp

12 years ago

We have been going to this hospital for our new puppy. We had previously been in for her shots, and she also had a urinary tract infection that they treated. (no complaints at that point). Last week on Friday I took her in again because she had vomited, and was having diarrhea for a few days. Obviously parvo was a huge concern from what I knew about it. The vet said she couldn't be sure what it was, and that they needed me to bring back a fecal sample. They gave her fluids and prescribed her some meds for the diarrhea. I pai... read more

Amy B. 

on Yelp

12 years ago

I am a former client of UVH but I moved away a few years ago. However, since I have experienced three other vet clinics in different states since leaving SLC, I have been repeatedly reminded of how exorbitantly over-priced their services are. It still bothers me to this day that I was charged $1300.00 for my cat's dental procedure and then was told that they weren't sure if he was going to make it through the surgery and they were concerned about his heart and wanted to do an ultrasound (which they quoted me about $400 dolla... read more

C M. 

on Yelp

12 years ago

We have a beagle (not the dog in my avatar). We also live in the high foothills and have a serious rattlesnake infestation in our yard during the early summer months. Each year in May, we've paid premium prices at University Veterinary Hospital for a rattlesnake vaccination. Each year, our beagle has developed a large, golfball-sized swelling filled with fluid at the site of the injection. Each year when the vaccination is given we tell the vet about the swelling problem and each year we've been told that there's rarely a r... read more

Diana Y. 

on Yelp

14 years ago

I wasn't going to say anything, but I'm kind of creeped out. The owner of this veterinary center used the information from my review to look up my personal information on file at the hospital to write me at my personal email address about my review. I find this somewhat unethical and creepy. I understand their concerns. Everyone wants good reviews about their business. That said, I was fair in saying that the vets we saw were great and that we continue to go there despite the price because of the quality of service and conv... read more