University Veterinary Hospital & Diagnostic Center

Randy B. 

on Yelp

4 years ago

Horrible place! WAY OVER PRICED ( the cookies and free pop are just to butter you up before they hit you with the astoundingly high bill). My pets are going to another vet for better treatment!! This place really sucks!! 

Merritt F. 

on Yelp

4 years ago

I've gone to this clinic for years and the vet I saw is awesome but the clinic itself is a travesty. I'm done. I've literally spent thousands and thousands of dollars there, but when you need them in a pinch they will NOT serve you. There is always some excuse (not to mention the constant "can I put you on a short hold" which rarely is anywhere near short...you'll end up dropped) -- today it was 1) server down, AND 2) short-staffed, AND 3) covid. Seriously? Remember, they will take your money hand over fist for dubious exams... read more

MJ F. 

on Yelp

4 years ago

I knew more about treatment of the kidney disease affecting my cat than the vet did. It's a common disease in senior cats. Also check your final bill closely for additional charges. 

Keith S. 

on Yelp

4 years ago

We made a same day visit for our 2 year old Maine Coone cat who was very sick. Vet told me repetitively that "this was a life threatening emergency" and then proceeded to tell me that she could not drain his bladder and he would need to go to emergency vet. This service is clearly offered at the University vet, yet she had "block time for other clients" and her colleagues were not available. It was Friday afternoon and she was too busy. After again declaring what an emergency it was and how the cat could die (next to our ups... read more

Steve B. 

on Yelp

4 years ago

went their for a check up. was told a dental exam and cleaning would be 95 if i wanted that. called back 2 months later for dental exam and cleaning. Luck I asked for an estimate. 95, for the exam, $600 for teeth cleaning!!!!!!!! This was UPC's last chance with me. Previously Chewy dog food called them to fill a prescription for my dog and they did everything they could to prevent it, and did prevent it. I get the feel that this place is run by a big corporate enterprise like so many dentist offices are today. Get ev... read more

Cathy L. 

on Yelp

5 years ago

Don't bother. They promised to call me and lied about what times they would call and kept calling me during my work hours, which I obviously could not pick up. Ended up having to text them questions and Shane was not helpful at all. Kept talking down to me and not even listening to what I had to say. Gave me zero help with my animal 

Mychele T. 

on Yelp

5 years ago

They were extremely un organized, didn't give pricing only estimates. Which were way off. Forgot to give me her meds and then was rude when i had to go back to pick them up. The main lady was extremely blunt and rude saying she needs this this this, can we get the results back before we jump into anything please. Our pets are worth it... ok well yes but i dont have thousands saved up. It was bad enough it was so much without knowledge. Wont be returning. 

Daneil F. 

on Yelp

5 years ago

This was my family's vet for a few years. Used to be a great place to take the pets, then prices started to skyrocket & their customer service deteriorated quickly. So many young young kids working at their front desk that it feels more like a Starbucks than a professional medical establishment. The actually veterinarians & vet techs are good people who know their stuff, but the organization & their methods have become not so great over the course of the last decade or so. 

Tristan B. 

on Yelp

5 years ago

This was my family's vet for a few years. Used to be a great place to take the pets, then prices started to skyrocket & their customer service deteriorated quickly. So many young young kids working at their front desk that it feels more like a Starbucks than a professional medical establishment. The actually veterinarians & vet techs are good people who know their stuff, but the organization & their methods have become not so great over the course of the last decade or so.