Feb 19, 2018
Birdeye introduces notifications for Google and Facebook integration errors
ImprovementBirdeye introduces notifications for Google and Facebook integration errors. The users will be able to view these notifications in the Birdeye dashboard if there is an error while integrating the social pages.
Birdeye introduces notifications for social integration errors. Now, you will be able to view these notifications in the Birdeye dashboard if there is an error with the social integrations. The notification would include the social source and the business location name.
As a user, you can click on the error icon on the top bar to view the error details. Clicking on the 'Reconnect' button will take you to a new page where you can reconnect the page with broken integration.
If multiple pages with broken integrations are associated with a single social account, all the errors can be fixed simultaneously by logging in to that account.
To learn more about this feature, read this help center article.