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Van Cadillac of Kansas City

4.5

About this business

Location details

100 NW Vivion Rd., Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,778 reviews
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2018 CHEVROLET EQUINOX PREMIER Owner's profile image
2018 CHEVROLET EQUINOX PREMIER Owner 
7 months ago

The staff was friendly, helpful, and efficient. 

Business response:

Thank you for your kind words about our staff! We're proud of their dedication to providing friendly, helpful, and efficient service. 

2016 CHEVROLET SILVERADO K1500 LT Owner's profile image
2016 CHEVROLET SILVERADO K1500 LT Owner 
7 months ago

I Iike the service at Van Chevrolet the best in Kansas City Missouri 

Business response:

We are thrilled to hear that you prefer the service at Van Chevrolet over other options in Kansas City, Missouri. Our team strives to provide exceptional service, ensuring that every customer feels valued and supported throughout their experience. We appreciate your kind words and are glad that our efforts have made a positive impact on you. Thank you for choosing Van Chevrolet, and we look forward to continuing to serve you in the future. 

2024 CHEVROLET TRAX 1RS Owner's profile image
2024 CHEVROLET TRAX 1RS Owner 
7 months ago

It was all a good experience from setting up the appointment to bringing in my car 

Business response:

We are thrilled to hear that your experience with us was positive from start to finish, from setting up the appointment to bringing in your car. It's wonderful that every step of the process met your expectations, which is exactly what we strive for. Our goal is to ensure that every interaction with us is both efficient and satisfying, and it's great to know that we have achieved this in your case. If you have any other questions or need further assistance, please don't hesitate to reach out to us. Thank you again for your k... read more

2019 CADILLAC ESCALADE PREMIUM LUXURY Owner's profile image
2019 CADILLAC ESCALADE PREMIUM LUXURY Owner 
7 months ago

Everything was top notch. They explained what they did & what service is coming up soon. 

Business response:

We are delighted to hear that everything was top-notch during your visit. It's great that our team took the time to explain the work they did and kept you informed about upcoming services. This level of transparency and communication is important to us, and we're glad it made a positive impact on your experience. We strive to ensure that every interaction with us is both informative and supportive, and it's wonderful to know that we have met these standards in your case. If you have any other questions or need further assist... read more

2024 CHEVROLET TRAX LS Owner's profile image
2024 CHEVROLET TRAX LS Owner 
7 months ago

Great fast and friendly service. Technician was very knowledgeable and helpful. 

Business response:

We are thrilled to hear that you received great, fast, and friendly service from our team. It's wonderful that the technician was knowledgeable and helpful, which is exactly what we strive for in all our interactions. Our goal is to provide efficient and informative service that leaves our customers feeling satisfied and supported. We appreciate your kind words and are glad that we could meet your expectations. If you have any other questions or need further assistance, please don't hesitate to reach out to us. Thank you aga... read more

2012 CHEVROLET CAMARO LT Owner's profile image
2012 CHEVROLET CAMARO LT Owner 
7 months ago

Great service and customer service 

Business response:

We appreciate your kind words about the great service and customer service you received. It's rewarding to know that our team's efforts to provide both excellent technical work and a positive, supportive experience have been successful. We're committed to maintaining these high standards in all our interactions, and we're grateful for your recognition of our efforts. Thank you for your feedback, and we look forward to serving you well again in the future. 

2020 CADILLAC ESCALADE LUXURY Owner's profile image
2020 CADILLAC ESCALADE LUXURY Owner 
7 months ago

Service writer was very helpful. Everything was completed as promised. 

Business response:

We're pleased to hear that our service writer was very helpful and that everything was completed as promised. It's great to know that we were able to deliver on our commitments and provide you with a smooth experience. We strive to ensure that every interaction with us is both helpful and reliable, and it's wonderful to hear that we've met those standards during your visit. Thank you for your feedback! 

2024 CHEVROLET EQUINOX RS Owner's profile image
2024 CHEVROLET EQUINOX RS Owner 
7 months ago

On time, friendly hate servys 

Business response:

We appreciate your kind words about our service being on time and friendly. It's great to hear that you had a positive experience with us. We strive to provide the best possible service to all our customers, and feedback like yours helps us continue to improve. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you again for your review! 

2014 CHEVROLET IMPALA LT Owner's profile image
2014 CHEVROLET IMPALA LT Owner 
7 months ago

They diagnosed the problem and se it me a list of items needing attention. I was glad to find out what the problem was, but the cost to repair all they found was astronomical. I wound up only having the most-serious defect repair. I was disappointed that the service tech didn't try to give me a break on the cost. Oh well, I will probably take the remaining needed repairs to a shop that doesn't charge exorbitant prices. 

Business response:

We appreciate your feedback regarding your recent visit. We're glad that our team was able to diagnose the issue and provide you with a comprehensive list of necessary repairs. However, we understand that the cost of addressing all the items was higher than you anticipated. We regret that we couldn't offer more flexibility on pricing at the time. We acknowledge your decision to address the remaining repairs elsewhere and hope that you will consider us for any future needs. If you have any further questions or concerns, pleas... read more

Frequently asked questions about Van Cadillac of Kansas City

How is Van Cadillac of Kansas City rated?

Van Cadillac of Kansas City has a 4.5 star rating with 1,778 reviews. 

When is Van Cadillac of Kansas City open?

Van Cadillac of Kansas City is open now. It will close at 6:00 p.m.