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Van Chevrolet
- Car Dealers
- Scottsdale, AZ
About this business
Location details
8585 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The dealership offered to give me a “free extended warranty”, yet tried to sneak in $2384 into my loan, and I caught them and called them out on it. They said it was a clerical mistake, but it wasn’t. Our final number was already decided before this. After much back and forth; they removed the extra fees and reluctantly still gave me the “free warranty”. They wanted to charge $3995 for a “protection package”, which was listed on the sticker for about $3000. This protection package was explained to me to include high quality ... read more
Business response:
It’s clear from your feedback that your expectations were not met, and we regret hearing that your experience left you feeling this way. We strive to ensure transparency and clear communication throughout every step of the process, and it’s disappointing to know you felt there were discrepancies between what was discussed and what was delivered. If you would like to discuss your experience further or if there is anything additional we can do, we invite you to reach out to Becky or Anna in our Customer Relations Department at... read more
This was the worse experience I’ve ever had purchasing a car. I ended up with a filthy car with mismatched headlights and a cracked windshield the refused to repair. Their “detailer” sprayed armor all all over the inside of my car and cleaned nothing. I had to have the seats cleaned and when I did what appeared to be several cups of coffee came out. I would never recommend this place to anyone I care about.
Business response:
We take your feedback seriously and would like to address your concerns. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com to learn more about the situation.
After driving i took it to service and they still have it has transmission problems and shouldn't even been on the lot. It took me a week to get a loaner this dealership is one of the worst I have ever dealt with
Business response:
We understand how frustrating this situation can be. We want to make things right, and we encourage you to reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.
Frequently asked questions about Van Chevrolet
How is Van Chevrolet rated?
Van Chevrolet has a 4.1 star rating with 7,679 reviews.
When is Van Chevrolet open?
Van Chevrolet is open now. It will close at 9:00 p.m.