Van Hyundai

CandyB03 

on DealerRater

14 years ago

I purchased my very first vehicle at Van Hyundai and received AMAZING service from the time I walked on the lot until today. They were ready and willing to answer my questions, offered great advice, and shared the information with my parents who live in another city. They made me feel comfortable and secure in comparison to other dealerships and allowed me to make my decision rather than aggressively shoving facts and figures my way. From the Sales to the Service department I have been immensely impressed with how honest and... read more

txmadeen 

on DealerRater

14 years ago

Eddie and the entire sales staff are awesome and easy to work with. The experience went better than I had anticipated. The entire process did take a long time to complete and with nothing to compare it too, maybe this is normal; but if I could suggest to somehow shorten the time needed to complete the transaction. Thank you Van Hyundia for a wonderful new car! 

jrose9234 

on DealerRater

14 years ago

Brought new 2011 Tucson for 3500 mile oil change & 27 point checkup. They informed me that I had a leak in my oil pan which they needed to fix within 24 hours. I would have to leave my car while they fixed the problem. I couldn't understant a new car that I have only had a few months needing a new oil pan! They fixed it and returned my car to me within 24hours at no charge. They advised me to return for my next oil change within my next 7000 miles. 

smhaines 

on DealerRater

14 years ago

I enjoyed working with all the Van Hyundai personell. They found me a car in Houston and made the car buying experience very pleasurable. The different aspects of the car were explained as well as the warranty, owners manual, etc. The finance manager was efficient and got me through all the paperwork quickly. I would definately recommend this dealership to anyone. 

jeerickson 

on DealerRater

14 years ago

I used the internet to find the car and negotiate the deal. I went to the dealership to close it. I dealt with Fazan. He was straightforward, knowledgable, and helpful both through email and in person when we closed the sale. He made attention to the details, and was meticulous in presentation and follow up. 

gkinney 

on DealerRater

14 years ago

I always like to give kudos where they are deserved. My experience with BJ was top notch. He was not pushy, came across generally honest and upfront the whole time. (Took 3 hours start to finish) You always need to have the correct expectations when going to buy a new car. Sales people will use the same terminology that they all do like "Below Dealer cost" etc... as long as you understand that its a numbers game you will be fine. I will say that BJ got to good interest rate (My highest priority) for me and did it quick. He t... read more

amandag77 

on DealerRater

14 years ago

I walked into this dealership without an appointment. I also walked in with an almost impossible situation. I was very upside down with my trade in which also was having horrible mechanical issues. I had to let go of the vehicle I originally wanted, but they were quick to get me into a wonderful car, get me all the extras, but most importantly out of the car I couldn't drive anymore all under the payment maximum I originally gave them. Prior to my visit today, I honestly probably wouldn't have gone. But from now on, I will a... read more

patmaury 

on DealerRater

14 years ago

We just purchased a new Sonata from Van Hyundai in Carrollton and had the best experience in purchasing a new car ever!!!!. There was no pressure, gave us time to think about the purchase and worked hard to get us the car we wanted with the amenities we wanted and stay within our price range. Billy Kelley and Pito were great to work with. Great customer Service!!!! 

Jessyer 

on DealerRater

14 years ago

Even though Stevie was new, his customer care was impeccable and he served us marvelously. We were very pleased with the price of our car. We came to buy and were very satisfied with our salesman. We were allow to voice concerns and reach favorable conclusion for all. THANK YOU STEVIE.