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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Stevie was wonderful; however, my bad experience was with Brian. I was not given the time or the details like I should have been to have been able to make a good financing decision. I was talked out of buying the vehicle, and was told that leasing had a better percentage rate but was not given the rates to know ifthat was true. I was not provided with the information that if I add certain dollars towards the lease I could get my lease for $100.00 less than what I'm paying now. I was not told of my trade-in value until I spec... read more
Unless you are looking to pay sticker price for a car with wear and tear, do not go to this dealership. They use a lot of "Bait and Switches" to get you into the door. I was told by Eddie Frazier, he would match a current promotion by another Hyundai Dealership. He refused to match when I got there. He also told me I would have to pay $1000 more for the vehicle because the online price was wrong. This Dealership does not belong to be in service with this horrible customer service.
This is the closest Hyundai Dealership to my home, as I was shopping 5 other Dealers in the DFW area. Asked Stevie Van Pelt over the phone twice for best price on 2012 Santa Fe and to email it to me. He called to follow up on his alledged email. Never got it AS HE DID NOT LISTEN TO THE CORRECT EMAIL ADDRESS TO SEND IT. Gave him the email address again. 4 days later and still hadn't received it. Not only I am buying from Huffines Hyundai in McKinney, Van Hyundai has ALSO lost the opportunity for the Service business on my new... read more
I had brought my 2000 Hyundai Sonata GLS because the car had overheated and there were leaks from radiator hose. Initially the service department said they need to change couple of hoses and flush the coolant (estimate $500). After they did so, it was told that there is no compression on the motor and timing belt need to be changed(estimate $1100). Finally it was told me that my car engine is gone bad and i will have to put a used engine (estimate $3750). I declined the repair, paid $180 for the non-sense diagnostic done. To... read more
If you buy a used vehicle, even a "certified" If you buy a used vehicle, even a "certified" Hyundai, from this dealer, be aware, it is YOUR responsiblity, to mke sure all the parts, like spare tires and keys, etc are included. In my opinion, a honest dealership would live up to the fine Hyundai vehicle standards and make sure you were aware BEFORE contracting in fair disclosure if something as basic as a second set of keys was or was not included. Very poor consumer relations. I would not reccommend doing business with them!... read more
I had my vehicle towed into the dealership. The transmission oil was leaking out from the bottom of the car. The service dept call and said the transmission oil plug had fallen out of the car. This is were the issues start. The service rep stated that as the mechanic was putting in oil he saw it coming out at the bottom. Found the plug missing and installed a new one and filled the transmission and test drove it. The mechanic wrote that he was cleaning off the oil from the pan and saw the plug missing and installed a new one... read more
THE SALES PEOPLE WERE GREAT. I DIDNT LIKE THE FINANCE DEPT. HE SAT DOWN WITH ME I GOT THE LOAN. HE TOLD ME THE PERCENTAGE RATE AND TOLD ME THAT I HAVE THE MAINT. AGREEMENT AND BODY PROTECTION. IT WAS $492 A MONTH ABOUT 1 WEEK LATER THAY CALLED ME AND SAID THAT I HAVE TO COME IN. I HAD TO SIGN ANOTHER BANK AGREEMENT AND HE TOLD ME THAT THERE WASNT ANY CHANGES A COUPLE OF WEEKS WENT BY AND I RECEIVED THE BANKSTATEMENT AND MY PAYMENT WAS $507 A MONTH. I WENT BACK TO THE DEALER AND THEY LOOKED ON THE TAPE AND SAID THAT THEY WOUL... read more
Service manager gives information on the phone, but when you drop your car off it is a different story. I told him I would have to wait for the car and he said that would be fine. When my sons dropped it off he told them that he had told me it would take 5 hours. I decided to pick my car up and not have the work done. Having made an appointment means nothing. He is extremely rude!!!
WORST EXPERIENCE EVER!! I went there to look for a WORST EXPERIENCE EVER!! I went there to look for a 2009 Hyundai Elantra that was listed online, one of the sales rep came back and said they were sold out of 2009s. They were out of ALL the 09s!! The rep said he had a 2010 for $500 more. I thought ok, may be they are trying to hand me a more expensive car, but i will look at it. So we went for a 15 minutes test drive and I liked it. We came back and started negotiating on the price. Since this was the first dealer that I had... read more
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 5,739 reviews.
When is Van Hyundai open?
Van Hyundai is closed now. It will open tomorrow at 8:30 a.m.