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Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Worst experience ever I have purchased several vehicles in my adult life and this was the worst experience I ever had. My salesman was a rookie which I understood, but that is no excuse for the amount of time( 2 days) it took to purchase my vehicle. And after we got the vehicle it did not have the specifications I wanted. My salesman did not inform of the various options available in my particular vehicle. He also contacted me after hours the day I finished the deal and wanted more information/documents from me. Like I said,... read more
Experience at Van Hyundai Richard Lipsey, GM, sent me an email after my initial visit expressing he was most interested in my experience, and if he could be of service, please reply to his email to inform him. Sent him back a reply with a couple of concerns I had about pricing and availability of the first vehicle I looked at. Never heard back from him......guess he wasn't that interested after all. Stevie Van Pelt was great!
$28,000 loaded Sonata, and they want $37 to plug my tire? Seriously, Van Hyundai is why my ownership experience of my 2014 Sonata sucks. Forget about the bad location, I chose them in spite of it. I didn't expect to be nickle and dimed over something so trivial as a plug in my tire. I feel stupid giving them $49.95 to rotate the inferior tires at 5000 miles but felt pressured to do that to keep my "tire warranty". What warranty? Please avoid this dealership. btw... they have a courtesy shuttle service as long as you request ... read more
Van Hyundai wont honor their warranty Van Hyundai refused to service my vehicle or honor the warranty they sold me because I had previously given them a bad survey. I purchased my new Hyundai Sonata from Van Hyundai in 2013. I also purchased an extended warranty from Van Hyundai the day of my purchase. I was promised a free first oil change if I brought my car back in to try out the service department. I scheduled a service appointment with their online tool and showed up to my appointment on time. Is was raining the day I a... read more
Horrible Experience with Service Center I bought a 2015 Hyundai Elantra Limited in March 2015. The car has been in the shop twice. The second time for almost 2 weeks. While in the shop I was given a loaner car. While in my possession a rock flew and hit front windshield causing a crack. I totally understand that I should be responsible for this as it has been claimed through my insurance. When they delivered my car after two weeks I was told that they would work something out about crack in windshield since they kept my car ... read more
After you buy.......bad service They have no parking available around the dealership and they are right next to 35 and the carrolton downtown, so good luck getting there with a cruddy looking exterior and interior. They make tons of promises about having the best service, but after you buy, they could care less. And they will call and email several times to get you to fill out your review. The sales guy that sold my car is no longer there after 2 months, wonder why. The city is trying to get the dealership to leave, but they... read more
Worst Experience of My Life! VERY LONG REVIEW! This was absolutely the worst car buying experience I have had thus far. I, my mother, and grandmother went to this dealership to look at a car that we had seen on their website for my mother. First of all, we get to the dealership and and the car being shown to us is NOT the car pictured on the website. We are simply told "well sometimes they put the wrong pictures on the site." Upon looking at the car, the salesman tells us that this particular car has a dent on the side of it... read more
Dont belive all of the Service Department Don’t believe all of what you hear Sherry Parker will get you in as friendly as can be. When things don’t work out in her favor she will just ignore you. (I was ignored 2 hours while I was waiting to get my car towed back home. The Service Manager Brandon Henson does nothing but take his smoke breaks and thanks you for your service if you have service there. If you don’t he ignores you also. You are a great customer if you are paying either warranty or out of pocket. But if you decid... read more
No loaner car as promises. Wifi not working again this visit. No water in break room. Dirty restroom with no soap or paper towels. 90 minutes for an oil change. No update on part ordered. Try to sell me unneeded expensive services on the phone and when in person. Continued to be pushy.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 5,739 reviews.
When is Van Hyundai open?
Van Hyundai is closed now. It will open tomorrow at 8:30 a.m.